Question about Canon ImageRunner 2020i Copier

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Unable to fax full document

When we try to send out a 10-15 page fax, after 4 pages we receive a Error Tx Report that indicates that TX FUNCTION WAS NOT COMPLETED. Only 4 pages are sent. Help!!

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  • 469 Answers

These units usually scan to memory then memory to phone, if there is a lot of items in memory then you may have to clear the memory, and try again, if this is a first, then the machine may not have enough Fax memory to complete the task. consult your manual, you can either add memory or switch the machine to fax directly on these jobs, this is slower than using memory but should get the job done.


hope this is of some help.
Ed

Posted on May 19, 2009

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1 Answer

Cannot send or receive a fax. I can hear a click when I hit tone and that?s it. It worked before but after I fixed error 6502 nothing.


(2) Service error codes
on.
- Logic board
#001 TX Document jam
#003 TX / RX Document is too long, or page time-over
#005 TX / RX Initial identification (T0 / T1) time-over
#009 RX Recording paper jam, or no recording paper
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial time-over
#022 TX Call failed (no dial registration)
#037 RX Memory overflow at reception of an image
#085 TX No color fax function supported in the receiving machine
#099 TX / RX Transmission terminated mid-way by pressing the Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission reservation cancelled
During RX (receiving): Image data received in the memory cleared
Error code TX / RX Meaning
##100 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.
##101 TX / RX Sender's modem speed does not match the receiving machine.
##102 TX Fallback is not available.
##103 RX EOL has not been detected for 5 seconds (or 15 seconds in CBT).
##104 TX RTN or PIN has been received.
##106 RX The procedure signal has been expected for 6 seconds, but not received.
##107 RX Fallback is not available at the sending machine.
##109 TX After DCS transmission, a signal other than DIS, DTC, FTT, CFR, or CRP has been received, and re-transmission of the
procedure signal has been attempted the specified number of times but failed.
##111 TX / RX Memory error
##114 RX RTN has been received.
##200 RX A carrier has not been detected for 5 seconds during image reception.
##201 TX / RX DCN has been received in a method other than the binary procedure.
##204 TX DTC has been received even when there is no sending data.
##220 TX / RX System error (main program hang-up)
##224 TX / RX An error has occurred in the procedure signal in G3 transmission.
##226 TX / RX The stack pointer has shifted from the RAM area.
##229 RX The recording area has been locked for 1 minute.
##232 TX The encoder control unit has malfunctioned.
##237 RX The decoder control unit has malfunctioned.
##238 RX The print control unit has malfunctioned.
##261 TX / RX A system error has occurred between the modem and the system control board.
1-7

Oct 13, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Faxing


did u try to do a hard reset to clear this error?

if nt try it please

Jun 26, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Cannot send or receive a fax. I can hear a click when I hit tone and that?s it. It worked before but after I fixed error 6502 nothing.


(2) Service error codes
on.
- Logic board
#001 TX Document jam
#003 TX / RX Document is too long, or page time-over
#005 TX / RX Initial identification (T0 / T1) time-over
#009 RX Recording paper jam, or no recording paper
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial time-over
#022 TX Call failed (no dial registration)
#037 RX Memory overflow at reception of an image
#085 TX No color fax function supported in the receiving machine
#099 TX / RX Transmission terminated mid-way by pressing the Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission reservation cancelled
During RX (receiving): Image data received in the memory cleared
Error code TX / RX Meaning
##100 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.
##101 TX / RX Sender's modem speed does not match the receiving machine.
##102 TX Fallback is not available.
##103 RX EOL has not been detected for 5 seconds (or 15 seconds in CBT).
##104 TX RTN or PIN has been received.
##106 RX The procedure signal has been expected for 6 seconds, but not received.
##107 RX Fallback is not available at the sending machine.
##109 TX After DCS transmission, a signal other than DIS, DTC, FTT, CFR, or CRP has been received, and re-transmission of the
procedure signal has been attempted the specified number of times but failed.
##111 TX / RX Memory error
##114 RX RTN has been received.
##200 RX A carrier has not been detected for 5 seconds during image reception.
##201 TX / RX DCN has been received in a method other than the binary procedure.
##204 TX DTC has been received even when there is no sending data.
##220 TX / RX System error (main program hang-up)
##224 TX / RX An error has occurred in the procedure signal in G3 transmission.
##226 TX / RX The stack pointer has shifted from the RAM area.
##229 RX The recording area has been locked for 1 minute.
##232 TX The encoder control unit has malfunctioned.
##237 RX The decoder control unit has malfunctioned.
##238 RX The print control unit has malfunctioned.
##261 TX / RX A system error has occurred between the modem and the system control

Oct 13, 2009 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

"TX Function Not Completed"


Open up the document feeder and check to make sure no switches are trapped down.

Jun 28, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Wont stop printing TX report!


moz-screenshot.jpgmoz-screenshot-1.jpgmoz-screenshot-2.jpgmoz-screenshot-3.jpgHere are some of the instructions you'll need, but you can also find more assistance by accessing the online Canon support site and searching the exact error message you get. (click here)

ssue:
ERROR LCD: INCORRECT PAPERSIZE
Solution: Reset the unit-IC D/PC 1000 Series

Reset the unit
  1. Slide the platen to the left.
    slide_platen_left.gif
  2. Slide the platen back to the right until it locks in place.


Here are instructions for changing the setting of the tx report:
Issue: How do I change the TX report
Solution: Changing the TX Report-IC D/PC 1000 Series

Changing the TX Report
  1. Press <Additional Functions>.

  2. Use <la.gif> or <ra.gif > to select [FAX SETTINGS], then press <Set>.

  3. Use <la.gif > or <ra.gif > to select [REPORT SETTINGS], then press <Set> twice.

  4. Use <la.gif > or <ra.gif > to select the option you want.
Name Description TX REPORT 111OUTPUT NO
111PRINT ERROR ONLY
111REPORT WITH TX IMAGE
111111ON
111111OFF
111OUTPUT YES
Enables/disables automatic printing of a transmission report. No report is printed.
Prints a report only when a transmission error occurs.
If you select PRINT ERROR ONLY or OUTPUT YES, enables/disables printing of the first page of the fax under the report.
Prints a first page only when a transmission error occurs.
The first page is not printed.
Prints a report every time you send a document.
(The factory default setting is in bold face.)


I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Apr 20, 2009 | Canon imageCLASS D880 All-In-One Laser...

1 Answer

Turn off confirmation page


log into the web administration page as administrator
choose fax/scan tab
report settings
Tx Report
choose turn on/off/if tx fail
I chose both single and multiple destinations
if tx fails
Tested scan to email and fax to bad addresses and page printed as confirmation of failure
No pages printed for successful Tx

Note - you can still manually request confirmation at printer menu
Fax/scan
fax menu
tx report
on
enter
start fax or scan to email

Nov 05, 2008 | Minolta bizhub 200 All-In-One Printer

1 Answer

Report of fax


Hey renzo737 - Follow these steps to have your machine print a report after you send each fax:

1)Hit the Fax button, then the Menu button.
2)Press the < and > buttons to scroll until you reach
TX Settings. Hit OK.
3)Use the < and > buttons to scroll until you reach TX REPORT.
Then hit ok.
4)First you want ATTACH TX IMAGE and then you want
PRNT FOR EACH TX.(it may also say as TX REPORT)

On your machine under TX report it may just say PRINT ERROR ONLY, which means only print if there's an error, or the PRNT FOR EACH TX. You'll find it easily. You want the print for each tx option. This will print a report and give confirmation that your fax went through after each fax. If you have any problems understandind this or need more help just give a shout.
If this solves your problem PLEASE rate this as fixed. Like I said if you need more help just add a comment and I'll be happy to assist you further. Thanks and have a good one.

Jeff

:

Jun 30, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

FAX back


Do you mean to get the paper document back out of the machine? If it doesn't feed out automatically, it may need to be repaired.
If you mean that you want confirmation that a fax was sent, you can turn on the TX (Transmit) REPORT. This will print out the first page of a fax sent successfully.

1. Press the Additional Functions button.
2. Use the arrows to select FAX SETTINGS. Press the Set button.
3. Use the arrows to select REPORT SETTINGS. Press Set.
4. Use the arrows to select TX REPORT. Press Set.
5. Use the arrows to select OUTPUT YES. Press Set.
6. Press the Stop/Reset button.

The machine will automatically print an Activity Report after every 20 faxes (sent or received). If you want an Activity Report at any time:

1. Press the Function button.
2. Press Report button (number 03 on the left side of the keypad)
3. Use the arrows to select ACTIVITY REPORT.
4. Press the Set button.

Apr 17, 2008 | Canon PC-1080F Plain Paper Laser Fax

2 Answers

MP830 Canon Faxing problem


Display the fax menu and then select Print Report\List and print the Users Data List. Check the setting of the ECM TX setting. If this is ON turn it OFF. This is the Error Correction Mode setting, probability is the fax you are sending to is not ECM compatible. The MP830 is suppose to automatically send in standard mode if receiving machine is not ECM compatible however I am not sure how well this works. Turn the ECM setting off by displaying the Fax Menu and then select Maintenance\Settings, Device Settings, Fax Settings, TX settings, ECM TX.

Feb 25, 2008 | Canon PIXMA MP830 All-In-One InkJet...

5 Answers

Repeated Fax TX report printing


Solution #3 solved it for me. The report kept printing over and over, so I used the menus (roughly) mentioned in Soluton #3 by guest.

My problem was the printer was trying to print the TX Error Report with the image attached. That made the report too big for standard sized paper, so the machine kept telling me to check the paper size, and I'd hit 'OK', and that made the machine try to print the report again, for it continued to think it had not printed a complete report.

Here's what I did...

Go to: Fax Menu
Arrow right ( >) to Maintenance/Settings, hit, 'OK'
Arrow right to (>) to Device Settings, hit 'OK',
Fax Settings, hit 'OK',
Arrow down ( v ) to TX Settings, hit 'OK',
Arrow down ( v ) to TX Report, OK
Select 'Print error only', hit 'OK',
Attach TX image, Select 'NO', hit 'OK"

With the instruction to not attach the TX image, it will print out the error report without the TX image, the report will fit on the paper, and it will clear this problem.

Good luck!

Jan 22, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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