Question about Dell 924 All-in-One InkJet Printer

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Paper is stuck and i can't get to it

Paper is jamed in dell 924 how do i get it out

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  • Patricia Mitchell
    Patricia Mitchell May 11, 2010

    Did you try opening the paper jam door on the back of the printer? It opens by pressing on the lever.

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  • 564 Answers

Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

PREM

Posted on May 25, 2009

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1 Answer

It starts to feed and the rollers keep going and the paper stops and does not print


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Get a paper jam error message despite no paper in printer. have checked rollers are clear and nothing stuck anywhere


Hi Turn the printer upside down and hit slowly to find any piece of paper then switch on the printer .

Jan 16, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

My dell All-in-one keeps syaing it is jamed but there is no paper in. I have done everything that the web cite tells me too and it is still saying it is jamed.


Printers are a pain. Having said that, if there is a sensor claiming to have a paper jam, then it is one of 2 things: a piece of paper or debris that you dont see, or, a failed sensor. If you cannot clear the jam, you likely have a failed sensor. If you have a failed sensor, your easiest option is replace that printer. If you replace it with an identical model, you wont need to buy anything extra, you can use the same carts and plugs and discs as before. Check ebay or such places for your model. Someone may have one for you.

Oct 26, 2009 | Dell 924 All-in-One InkJet Printer

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What is a Carrier Jam?


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May 16, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper keeps misfeeding in Dell AIO 924


I first wonder if you have children. if so, then open the lid and/ or look in the paper feed area for plastic tools, band aids, etc. (worked in tech support and once had a gerbil stuck in a printer by it's tail! OUCH!)

if you can't see anything, then take a letter sized piece of poster board and try to run it through, that should clear any foreign debris (such as paper clips or pieces of post-it notes that you may not be able to see) good luck!

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1 Answer

Dell 924 inkjet printer


remove all paper, open cover and see if you can see stuck paper.....never try to pull out backwards...try to pull out in direction of normal paper travel..if you absolutely have to pull out backwards unplug printer first and be gentle as to not break rollers or gear(s)

May 17, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

How to reset the printer ?


Get out your hoover, and see if can blow. Paper fluff can cover the sensor. Don't use a hair dryer or anything that blows hot air, as this can damage the printer.

If your vac can't reverse (Blow) take it to a PC shop, they usually have a PC blower in the back office & just ask them nicely.

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1 Answer

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below the opening part to take a copy you open it, the cartridges will move to a side automatically. There you will be able to see the paper.

May 03, 2008 | Dell 924 All-in-One InkJet Printer

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Dell.com will chat with you on-line to help you toubleshoot that printer.

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you need to clean paper feed rollers with isopropanol alcohol on a microfiber towel or get a sheet of cardstock to print on as it prints it will force out any foriegn material

To correct paper feed function make sure feed sensor lever isnt broken

Oct 29, 2007 | Dell 924 All-in-One InkJet Printer

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