- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
That effect is called ghosting, and yes, toner is sticking on the drum and is being re-printed. There are two drums it could do this on, one would be the OPC drum (which is part of the print cartridge). and the other possible one is on the fuser. If I were you I would first try a new print cartridge (part# 310-7945) which is most likely. If that doesn't fix it then try replacing the fuser (part# UG297). Also, make sure you use a dell print cartridge becuase a generic one could cause this to happen.
Iteminc.com has both these genuine items in stock and can ship same day until 7pm est.
If you decide it is the fuser, here is a video to replace that
Normally ghosting is caused by a bad fuser. Put paper in the manual feed tray(tray 1) Print something. As the paper gets 1/2 way into the printer, open the cover.. Look at the paper. If there is no ghosting, the fuser is bad. If there is ghosting, could be a cartridge drum.
Follow these steps print a Print quality troubleshooting
page to identify which print cartridge is causing the issue.
Click the Help
folder, and then click the Troubleshooting
, to print the page.
The page prints
five bands of color, which are divided into four overlapping sections.
By examining each section, you can isolate the problem to a particular
Figure 4: Print quality troubleshooting page bands1 - Yellow2 - Cyan3 - Black4 - Magenta
How do I clean white or black spots on printed documents?
Description:First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:
Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
the print sample in front of the drum unit so you will know the exact
position on the drum that is causing the poor print.
Turn the black gear on the drum as you check the surface of the OPC drum.
The OPC drum is photosensitive so do not touch it with your fingers.
you find the substance on the drum surface that matches the print
sample, gently dab the surface of the OPC drum with a cotton swab that
is lightly dampened with isopropyl alcohol.
Do not use a scrubbing or wiping motion because this might damage the drum.
Do not try to clean the surface of the OPC drum with a sharp
object, such as a ball-point pen, because this might cause permanent
damage to the drum unit.
If the print quality still has not improved you need to install a new drum.
Normally this is caused by the drum cartridge that fits under the toner. Replacing this drum cartridge will clear up the black marks on your print. Use this Dell Part# : A0373010 to order. After replacing the drum cartridge counter will have to be reset, Use the following steps.
1. Open the front door. 2. Press and hold the cancel button (x button) until all the lights flash in order. 3. Then close the front cover.
This will reset the drum counter.
See its a very common issue.the right side of the drum has moisture on it.remove the toner and drum and apply a hot air blower on it for some time also clean the printer internally.reinsert the toner and drum.
check by printing few pages the smudging on the right should go within 10 to 12 pages.
if the smudging doesnot go away then its time to replace the drum to solve the issue.
This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya.
The 1600n AIO (all-in-one) is a laser printer. Laser printer use a statically charged "drum" to place toner on the paper. Your ghosting problem may be from the drum itself becoming too charged or simply dirty and not the cartridge. Servicing laser printers is tricky business because they use a lot of wattage/voltage to create the static charge and also "bake" the image onto the paper. A very quick fix would be to de-ionize the drum and clean it thoroughly.
First, make sure you have the unit completely unplugged for, at least, ten to fifteen minutes before proceeding to ensure that all static charge has had a chance to dissopate.
Second, remove the toner cartridge and place it on some newspaper or paper towels. Inspect it for any residual toner and/or damage that may be causing the ghosting (look for cracks/grooves/lines in the cartridge that shouldn't be there).
Third, take a used dryer sheet (or one that's had most of the chemical fabric softener rinsed off and then completely dried) and wipe the entire drum to completely remove any static charge. Then, using denatured alcohol and static-free, lint-free wipes clean the entire drum to remove any remaining detritus. Allow to dry thoroughly before proceeding.
Last, wipe the drum down, one final time, with a clean dryer sheet or lint-free cloth. Reassemble the unit and replace the toner cartridge.
Run a few clean sheets (blank prints or copies) to further remove any particles knocked loose and check for any more "ghosting."
Final printing will be necessary to check for inconsistencies or success.
Ghosting can be caused by two things. Either too much toner is being laid down which incurs a starvation of it. Or, the image is being repeated due to a problem with the drum.
In your case, I want it to be the "too much toner" deal, because a drum replacement can definitely be more costly in comparison to a design change.
Yet, if it is under warranty, the drum will be replaced at no cost.