Question about Dell Multifunction Colour Laser (1235cn) Printer

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Ghosting and smudges when printing with Dell 1235cn and have replaced the drum cartridge.

What else could be causing this and is there a simply cleaning fix. I have read it could be the transfer belt or fuser?

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Posted on Jan 02, 2017

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SOURCE: laser scanner on dell 5110cn laser printer, prints black smudges

replace fuser. How far apart is the ghost image?

Posted on Feb 16, 2009

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Error code 091932 what is this


Anonymous,
The error 091-932 refers to The Drum Cartridge (Y) has reached the replacement time.
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Mar 04, 2015 | Dell Multifunction Colour Laser (1235cn)...

1 Answer

Dell mfp 1815dn is printing a "shadow" of the words I just printed. It's almost like there is still toner on the roller and then it prints it again. Not sure what is happening. Do I need a...


That effect is called ghosting, and yes, toner is sticking on the drum and is being re-printed. There are two drums it could do this on, one would be the OPC drum (which is part of the print cartridge). and the other possible one is on the fuser. If I were you I would first try a new print cartridge (part# 310-7945) which is most likely. If that doesn't fix it then try replacing the fuser (part# UG297). Also, make sure you use a dell print cartridge becuase a generic one could cause this to happen.
Iteminc.com has both these genuine items in stock and can ship same day until 7pm est.
If you decide it is the fuser, here is a video to replace that

May 18, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

Ghosting


Normally ghosting is caused by a bad fuser.
Put paper in the manual feed tray(tray 1)
Print something. As the paper gets 1/2 way into the printer, open the cover..
Look at the paper. If there is no ghosting, the fuser is bad. If there is ghosting, could be a cartridge drum.
Follow these steps print a Print quality troubleshooting page to identify which print cartridge is causing the issue.
  1. Open Toolbox .
  2. Click the Help folder, and then click the Troubleshooting page.
  3. Click Print , to print the page. The page prints five bands of color, which are divided into four overlapping sections. By examining each section, you can isolate the problem to a particular print cartridge. Figure 4: Print quality troubleshooting page bandsc01417618.gif 1 - Yellow 2 - Cyan 3 - Black 4 - Magenta

May 01, 2011 | HP LaserJet CP1215 Color Printer

3 Answers

Black smudges down left side of page


How do I clean white or black spots on printed documents? Description: First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

  1. Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
  2. Position the print sample in front of the drum unit so you will know the exact position on the drum that is causing the poor print.
  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
    The OPC drum is photosensitive so do not touch it with your fingers.
  5. all-ug-20.gif
  6. When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.
  7. Note
      • Do not use a scrubbing or wiping motion because this might damage the drum.
        all-ug-21.gif
      • Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.
  8. If the print quality still has not improved you need to install a new drum.

Dec 02, 2010 | Samsung ML 2010 Laser Printer

1 Answer

ON MY DELL 1700 PRINTER THERE ARE BLACK SMUDGES ON THE RIGHT HAND SIDE ONLY ON THE COPY PAPER WHEN IT PRINTS BOUT 3 INCHES APART?


Normally this is caused by the drum cartridge that fits under the toner. Replacing this drum cartridge will clear up the black marks on your print. Use this Dell Part# : A0373010 to order. After replacing the drum cartridge counter will have to be reset, Use the following steps.
1. Open the front door.
2. Press and hold the cancel button (x button) until all the lights flash in order.
3. Then close the front cover.
This will reset the drum counter.

Jul 21, 2010 | Dell 1700n Laser Printer

3 Answers

Vertical dark/smudged line on right side of paper when printing


See its a very common issue.the right side of the drum has moisture on it.remove the toner and drum and apply a hot air blower on it for some time also clean the printer internally.reinsert the toner and drum.
check by printing few pages the smudging on the right should go within 10 to 12 pages.
if the smudging doesnot go away then its time to replace the drum to solve the issue.

This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya.

Oct 11, 2009 | Brother HL4040CN Laser Printer

1 Answer

Printing black smudges across the page at 10 cm intervals


Most likely cause by the drum unit. Replace drum or upgrade printer.

Jan 24, 2009 | Brother HL 1030 Laser Printer

1 Answer

Dell 1600n has been ghosting lately


The 1600n AIO (all-in-one) is a laser printer. Laser printer use a statically charged "drum" to place toner on the paper. Your ghosting problem may be from the drum itself becoming too charged or simply dirty and not the cartridge. Servicing laser printers is tricky business because they use a lot of wattage/voltage to create the static charge and also "bake" the image onto the paper. A very quick fix would be to de-ionize the drum and clean it thoroughly.

First, make sure you have the unit completely unplugged for, at least, ten to fifteen minutes before proceeding to ensure that all static charge has had a chance to dissopate.

Second, remove the toner cartridge and place it on some newspaper or paper towels. Inspect it for any residual toner and/or damage that may be causing the ghosting (look for cracks/grooves/lines in the cartridge that shouldn't be there).

Third, take a used dryer sheet (or one that's had most of the chemical fabric softener rinsed off and then completely dried) and wipe the entire drum to completely remove any static charge. Then, using denatured alcohol and static-free, lint-free wipes clean the entire drum to remove any remaining detritus. Allow to dry thoroughly before proceeding.

Last, wipe the drum down, one final time, with a clean dryer sheet or lint-free cloth. Reassemble the unit and replace the toner cartridge.

Run a few clean sheets (blank prints or copies) to further remove any particles knocked loose and check for any more "ghosting."

Final printing will be necessary to check for inconsistencies or success.

Nov 08, 2007 | Dell 1600n All-In-One Laser Printer

1 Answer

Dell 3100 printer ghosting


Ghosting can be caused by two things. Either too much toner is being laid down which incurs a starvation of it. Or, the image is being repeated due to a problem with the drum. In your case, I want it to be the "too much toner" deal, because a drum replacement can definitely be more costly in comparison to a design change. Yet, if it is under warranty, the drum will be replaced at no cost.

Dec 31, 2006 | Dell 3100cn Laser Printer

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