I have a fujitsu 4120 scanner that will not pull the paper even after i changed the roller and pad.
Does the scanner displays any error message on the scanner panel? Is there any TWAIN error message?
If paper jam occurs, U1 error will be displayed on the scanner panel and TWAIN driver will display " Paper jam the ADF (Code DS32002)" error message.
This error is detected when one of the followings occurs:
1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner
performs retry operation.)
2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Scan condition Transported length.
In order to assist you with your scanner issue, Please provide the issue details with error message.
If nothing is being displayed, then the issue could be due to failure in Pick Motor function or Pick Sensor malfunction.
Hope the above information is helpful.
Thank you for contacting FixYa.
Apr 24, 2009 |
Fujitsu fi-4120C Path-Through Scanner