Walking Washer on pedestral

After several service calls & replacing the shocks on the machine, local Whirlpool technician suggested we reinforce our floor. Is there a better & cheaper solution (keeping the pedestral). or

Is there another brand that is comparable to the Whirlpool Duet Washer that will not walk when on a pedestral? I know it's not the Maytag!

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If your machine did not vibrate from the start. The problem is the motor control board. It uses feedback from the tach on the motor and current draw from each of the motor windings to detect if the load is balanced enough to go into high speed spin. I can explain this in more trchnical detail if you desire. Good luck, The Admiral

Posted on Dec 22, 2011

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Wanted to add that additional info on this fix may be found here.

Posted on Sep 20, 2009

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Jsrock516 is right on with his explanation and solutions. Just wanted to share one additional solution that one fellow came up with for use in his mobile home. His option considers providing dampening of the vibrations as shown here. It's a very simple solution, yet it seems to work. The main thing to keep in mind with this solution is that it is merely trying to dampen the resonant vibrations. Don't be too forceful in your own solution (think lightly touching the top of a vibrating tuning fork with your finger to stop the tone).

Posted on Sep 18, 2009

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The recommendation by the service tech is actually a very common and very effective solution to your problem. I'm sure it was explained to you, but for the interest of anyone else reading this, I'll explain it again.

When the manufacturers first introduced the front load washers, they did not take into consideration the possible problems created by the centrifugal force of the washer's spinning action. Most of these washers spin in excess of 1200 rpms! A spinning action that fast, coupled with the washers heavy weight and a floor that flexes (even a little) will cause a resonant vibration. In simple terms, it will cause the washer to bounce or walk. Replacing the shocks with heavier duty shocks does help, but if the flooring is not substantial enough the washer will continue to have problems.

Another cause could be your pedestal. Early model pedestals had an open back which caused it to "tin can" when the washer spun. "Tin-canning" is the phenomenon of the sides of the pedestal casing waffling in and out as the weight of the washer rides on top of it. This would also cause excessive vibration. The solution: The manufacturers redesigned the pedestals with an enclosed back that would prevent this from happening (You would think they would have figured this stuff out during testing phase of manufacturing, huh?) If your washer is a later model, you will have an enclosed back on the pedestal. If there is no back panel, a stiffiner kit can be purchased and installed by yourself. All you need is a drill and a screwdriver. Instructions are included. The part number is 134682000. I found it listed at searspartsdirect.com.

Yet another possibility is the leveling of the machine. Since yours is mounted on top of a pedestal, you need to make sure you are leveling the feet of the pedestal, not the washer. If the washer is properly mounted, it is bolted to the top of the pedestal frame. You should then adjust the feet of the pedestal to ensure it level front-to-back and side-to-side.

Now...when you've checked every other possibility, its simply not the washer. Most consumers don't like to hear this (especially owner's of newer homes). The worst places you can put a front loading washing machine is in a mobile home, or an upstairs laundry room. The reason - the floors are usually not as reinforced. Even homes with a laundry room over a crawl space or basement can sometimes have problems if the floor flexes. Most home builders don't take added reinforcement into consideration for the installation of a front loading washer.

I told you ALL of this information to finally get to this point. An inexpensive way to reinforce a laundry room floor is to install a 4 x 8 sheet of heavy plywood under the washer. The plywood has to be a minimum of 3/4 inches thick and needs to be secured (screwed down) to the existing floor. This distributes the weight of the washer better. You can also safely fit BOTH the washer and dryer on top of it. A lot of people don't like this idea, because they feel it wrecks the look of the existing floor. I have seen homeowners, install a reinforcement this way and add paint and trim molding to give it that "supposed to be there" look.

You may get mixed reviews about this, but I have seen it work for homeowners. Plus, its a less expensive option than hiring a contractor to firm up your sub-flooring or joists.

I hope you find this information informative and helpful. If you have questions, please let me know.

NOTE: This problem will apply to any front loader with floor reinforcement issues no matter what the brand name is.

Posted on May 23, 2009

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
goodluck!

Posted on Jan 02, 2017

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Washer walking all over floor and oil is at base of shock absorber on the plastic mount

If you have noticed that machine is vibrating when it is running then the motor /drum suspension has to be inspected. Since these fittings are located on the underside of the machine it is important that you look for the noise with a good inspection lamp. Manually turn the motor and drum and listen for the noise, if so the motor bearings, the drum agitator shaft and fittings must be checked. Also the suspensions which include the shock absorbers and springs, the body clamps must be checked to be in correct alignment and not changed in position. Tightening of the mounting is also very important. Finally in most cases a drop of OIL or smear of grease on the moving parts cane solve most issues.

For replacement of bearings check for tips on this visual link: http://www.espares.co.uk/advice/washing-machines/a/7/1401/how-to-replace-the-bearings-on-a-washing-mach.html

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1) live wires touchign the chassis
2) ground defective from the pole bar in ground
3) some wires is not having the cover and touching the chassis
4)call some electrician for isolated the shocks, is dangerous
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I have the same issue. After 4 visits from **** van **** appliance, they have finally determined it to be a bearing. Have to replace outer tub and shaft. Comes as 1 piece. Called Whirlpool, got for 50% off and they paid the shipping.

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I have a Kenmore topload washing machine, model 23034101. It vibrates & walks. I have adjusted the front feet to insure it is level, locked the nuts on the feet, and have reset the back feet - several...

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.23034101

Look at the section for the Machine Base.

Kenmore / Whirlpool top load washers use a set of springs between the top and base of the tub, along with a set of vibration pads to control vibration and walking of the machines.

It's possible that one or more of the springs has come off or the pads have worn enough that the top frame is rubbing against the lower frame.

See the following Whirlpool / Kenmore service manual to better see how these springs / pads are used.

You will have to remove the cabinet to get to the springs / pads. Here is a description of how to do it.

It appears that your washer may not have end caps on the console that remove. If so, slip a thin putty knife under the ends of the console to release the clips that hold it to the cabinet.

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Try checking the drum bearings and shocks.They might have been damaged during the previous heavy vibrations. This is certainly not a problem with the motor. Will try getting some internal diagrams to disassemble in case you are handy and need them.Else call a local technician and get them changed for good.Good luck with the machine.Please do post comments and results.

Apr 12, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

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Theres a few things you can do to stop it from walking.
but the best way i know is to use washer anchors.
Whirlpool part# 155P3 \$22.95

Im going to assume that you have eaither the wfw8300 or wfw8400

the main differences is the suspention system in them. the 8300 uses a 5 point system that work but really you should only use the washer on solid flooring like concrete. the 8400 uses a 6 point with better shocks.

if you have this washer on a main floor with basment underneith it you might want to check the floor. grab a glass of water when it starts to shake and walk and put it on the floor, if the water is jumping then the floor is the problem.

eaither way the anchor kit i have listed above will stop your issues with it moving and walking.

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