Question about HP DeskJet 340 InkJet Printer

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Need instructions for cartridge cleaning routine

Need Instructions to engage the cartridge cleaning routine on a HP 340 Deskjet, no instructions in current manual.

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  1. Begin with the printer turned off.
  2. Press and hold down the CARTRIDGE button, then press the POWER button until the power light is on. Release the POWER button and then release the CARTRIDGE button and the Clean Test page will print.
  3. Inspect the Clean Test page and look for gaps in the nozzle test patterns. If there are no gaps, the cartridge has recovered. If there are gaps, run the Clean Test once more. If gaps still appear in the nozzle pattern test, replace the cartridge. Printing the Clean Test unnecessarily will reduce the life of the cartridge.

Posted on Jul 14, 2009

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Posted on Jan 02, 2017

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My deskjet 5850 is not printing properly. I would like to try cleaning the cartridge before purchasing another. I do not have an icon on my desktop and when I go to printers on my hp computer there is...


go to printers & Faxes in control Panel Right click on your printer Choose printer preferences Click the Services tab. Click Clean the Print Cartridges . Follow the instructions that display on the screen

Oct 25, 2010 | HP DeskJet 5850 InkJet Printer

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HP Deskjet 722c appears to print but the page is blank. New toner cartridges have been installed


If the clean test page shows streaked or broken colors, the printer or cartridges are not functioning properly. Note that HP cannot guarantee the quality of refilled or remanufactured cartridges. Follow the steps below to solve the problem:
  1. Remove and reseat the cartridges. Try printing again.
  2. Check ink levels, and if a cartridge is low on ink or out of ink, replace it and try printing again.
  3. Clean the cartridges. Depending on what printer you have, you can either print another clean test page or run a cleaning utility. Check your User's Guide for instructions. Try printing again.
  4. Clean the contacts, then try printing again. Click here to see how .
  5. Align or calibrate your cartridges (depending on what printer you have). Check your User's Guide for instructions.
  6. If none of the steps above have helped, clean the nozzle plate manually. Click here to see how .
  7. If the problem still has not been solved, replace the cartridges or service the printer. Click here to see how to decide which to do .

Feb 13, 2010 | HP DeskJet 722c InkJet Printer

1 Answer

I have a HP Deskjet 882C printer and for the past month we are having problems printing text (B&W). We have removed the black ink cartridge and it still has a lot of ink in the cartridge. When we put a...


To clean the HP Inkjet print cartridges from the HP Toolbox, using a Windows operating system, perform these steps:
  1. Double-click the HP Toolbox icon on the computer screen.
  2. Click the Printer Services tab.
  3. Click Clean the print cartridges and follow the directions on the screen.
If the print quality improves after completing this sequence once, but the quality is still not quite good enough, repeat procedure. Start at Step 1, or click the Clean Again button on the final cleaning window. If this process does not improve the print quality, the HP Inkjet print cartridges might be low on ink. See the document that is provided with the black HP Inkjet print cartridge for instructions about how to use the ink level sensor to determine if the cartridge is low on ink. Replace the HP Inkjet print cartridges, if appropriate.

Jun 25, 2009 | HP DeskJet 882c InkJet Printer

1 Answer

HP deskjet printer indicates "Problem With Black Print Cartridge Installation" but prints properly. Following advise to re-install cartridge or replace it has no effect. Same warning comes up but if...


  • Check to make sure the cartridges are firmly snapped in, the latches are closed all the way, and there are no obstructions keeping the front or back covers from closing all the way.
  • You may wish to follow these instructions to clean the cartridge contacts, but be careful with this. You don't want to ruin the working cartridge.
  • Try printing a test page, or running a self-test according to these instructions. Then restart the printer and check for the error message.
  • Use the HP toolbox to print an alignment page, according to these instructions. (but don't clean)
  • Perform a power reset according to these instructions. If the message doesn't clear, try again but remove both power and data cables for at least 5 minutes.
  • If none of these works, you can either contact HP directly to see if they have any options, or replace the cartridges. But I don't see any harm from using the printer in that condition until you run out of ink, as long as the cartridges are properly installed and functioning well.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jun 24, 2009 | HP DeskJet 5550 InkJet Printer

1 Answer

HP Photosmart 3310 printer shows all ink cartridges need replaced


If you ran the ink cartridge refill routine, from your desktop using the utility supplied by HP, this should not occur, so try running the head cleaning and alignment routines and see if this clears up the problems.

I am assuming that all your cartridges are relatively full and trouble free and that the printer has been successfully and recently used, prior to your replacement of the one new cartridge.

Sometimes, if the printer has been idle for some time without use, the ink will dry on the heads of perfectly good cartridges, causing the problem you cite.

Use alchohol based cleaner with the kind pads supplied with a new cartridge to regularly clean the heads of your ink cartridges, according to instructions in your manual and CAREFULLY, so as to not damage the heads.

Apr 07, 2009 | HP Photosmart 3310 Printer

1 Answer

Cartridge alignment using vista


Option 1:- This method of aligning or cleaning ink cartridges will work for most computers and printers. Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the following steps are not the same as those you see on your computer, skip to the next option. Each option does not work on every computer.)
Click Start, then Printers and Faxes.
Click the desired printer icon to highlight it.
Click File, then Printing Preferences.
Click the Services tab.
Click Open Toolbox.
Click the desired task.
Option 2:- Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, skip to the next option. Each option does not work on every computer)
Click Start, then Printers and Faxes.
Click the desired printer icon to highlight it.
Click File and Properties.
Click the Services tab.
Click the desired task.
Option 3:- Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, skip to the next option. Each option does not work on every computer)
Double-click the XXXX Printer Assistant icon on the Desktop.
Click the Utilities button or the Tools and Updates button.
Click the Printer Maintenance button.
Click the desired task.
Option 4:-Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, skip to the next option. Each option does not work on every computer)
Right-click the Printer icon on the Taskbar.
Click Open Toolbox.
On the Device Services tab, click the desired task.
Option 5:-Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, skip to the next option. Each option does not work on every computer)
Click Start, Programs, HP DeskJet (your printer) series vX.X, then HP DeskJet (your printer) series vX.X Toolbox.
Click the Device Services tab.
Click the desired task.
Option 6:-Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, go to one of the other options. Each option does not work on every computer)
Click Start, Programs, Hewlett-Packard, HP DeskJet XXXX series, then Printer Assistant.
Click the Utilities button or the Tools and Updates button.
Click the Printer Maintenance button.
Click the desired task.
Option 7:-Double-click the HP Director icon on the Desktop.
Click the Utilities option.
Click the Printer Maintenance button.
Click the desired task.

Jul 17, 2008 | HP DeskJet 5150 InkJet Printer

2 Answers

DeskJet 9800 Streaks in Color Print


That is the problem, you need to expost the track wheels and clean them with a paper towel soaked in rubbing alcohol.

Jun 27, 2008 | HP DeskJet 9800 InkJet Printer

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Hepl me find and download a driver


Firstly make sure that they are original cartridges as most problems are caused by faulty cartridges. Then clean the gold contacts with a soft cloth. install cartridges and turn machine on hopefully this will work if not then the machine has a carriage fault.

Hope this helps you
Thanks J

Dec 10, 2007 | HP DeskJet 845c Printer

2 Answers

Print Stripes


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00226&lc=en&cc=us&dlc=en&product=304445&rule=42852&lang=en HP has indications that the lubricant on the printer carriage assembly tabs and the flex circuit contacts on the print cartridge can collect debris (fibers and dust), which may cause poor output. The lubricant is used to ensure that the interaction between the pen and the carriage assembly does not cause tears in the flex circuit. Refer to the following instructions to solve this issue. Cleaning the Inkjet cartridges can improve the quality of printing. If the printed page is missing lines or dots, or if it contains ink streaks, perform Procedure 1 in this section. If problems persist after performing Procedure 1, perform Procedure 2. NOTE: Use plain paper for these maintenance activities rather than more expensive specialty papers. Procedure 1: Cleaning the cartridge electrical contacts 1. Turn on the printer. 2. Open the top cover. The cartridges should move to the center of the printer. 3. Unplug the printer?s power cord from the power outlet. WARNING: Keep new and used cartridges out of the reach of children. 4. Remove the color cartridge. 5. Clean the electrical contacts (see Figure 1). Figure 1: Cleaning the cartridge electrical contacts A- Use a clean, soft, dry, lint-free cloth. B- Locate the copper-colored circuitry strip on the back of the cartridge. C- Wipe the coppers strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. CAUTION: Do not wipe the nozzle plate on the bottom of the cartridge. Wiping the nozzle plate can damage the cartridge (Figure 2). Figure 2: Do not wipe the nozzle plate 6. Remove the black cartridge. With a clean part of the cloth, repeat Step 5 with the black ink cartridge. Cleaning the electrical contacts inside the carriage assembly 1. Look for fibers or other contaminants on the electrical contacts inside the carriage assembly. The contacts in the printer can be damaged if too much pressure is applied during the wiping process. If necessary, the contacts may be cleaned by wiping them very gently with a dry, lint-free cloth (see Figure 3). Try to gently remove any visible debris within the carriage. WARNING: Make sure the printer power is turned off before cleaning inside of the printer. Figure 3: Cleaning the contacts inside the printer 2. Reinsert both cartridges. On models with cradle latches, close the cradle latch over the top of the cartridges. 3. Close the top cover. 4. Plug the power cord into the power outlet. 5. Print a test page. If the problem persists, go to Procedure 2. Procedure 2: Aligning and cleaning the cartridges Use the HP Deskjet Toolbox or Printer Assistant utility on the desktop (the utility name will depend on which HP Deskjet model is installed on the computer). NOTE: HP Deskjet Toolbox or Printer Assistant is for Windows users. HP Deskjet Toolbox: To align the cartridges from the HP Deskjet toolbox: 1. Open the HP Deskjet toolbox. The toolbox is located on your desktop in Microsoft ®) Windows XP, Me, 2000, 98, 95, and NT 4.0. In Windows 3.1x, the toolbox is located in the program group for the printer. 2. Select the Printer Services tab in the toolbox. 3. Select Cartridge Alignment and follow the steps on the screen. 4. After the alignment process is completed, perform a Cartridge Cleaning from the toolbox. 1. Double-click the HP Deskjet Toolbox shortcut (or icon) on the desktop. 2. Click the Printer Services tab. 3. Click Clean the Print Cartridges. Follow the instructions that appear on the screen HP Printer Assistant: To align the cartridges from the Printer Assistant: 1. Launch the Printer Assistant by clicking the Printer Assistant icon located on the desktop 2. Select tools and updates. 3. Go to printer maintenance. 4. Select calibrate printer. 5. Click calibrate and follow the onscreen instructions. Further instructions on calibrating the printer cartridges using the Printer Assistant can be found on document npd09616 - HP DJ 3320,3325 and 3420 series printers - how to calibrate the print cartridges After the alignment process is completed, perform a Cartridge Cleaning from Printer Assistant. 1. Select tools and updates. 2. Go to printer maintenance 3. Select clean cartridges. 4. Click clean and follow the onscreen instructions. If the problem persists, the cartridge should be replaced. If the cartridge still exhibits banding even after cleaning and priming actions in the HP Deskjet Toolbox are complete, the cartridge may need to be replaced. Verify the end for warranty date on the supply before returning it to the reseller. Typically, banding problems are most pronounced in images produced on plain paper in Normal mode. In many cases, simply changing to Best mode will alleviate the problem and produce satisfactory output. If switching modes does not result in acceptable performance, try using the cleaning steps described above. Internal test from the printer Running an internal test from the printer can perform a clean test. See document titled HP Deskjet Printers - How To Print Internal Tests for instructions on how to run internal tests. If the problem persists, replace the cartridge. Let me know if that helps. Good Luck, Tim

Mar 15, 2007 | HP DeskJet 5650 InkJet Printer

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