Question about HP Photosmart C6180 All-In-One InkJet Printer

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Unable to complete catalouge gathering when using hp photo smart essential.

Hello every one never tried this type of problem solving hope you can hp 6180 all in one seems to work fine on print documents etc.but when i try and print photos the software -hp photo smart essential version 1.12 by preclick.tries to gather information from the folders on my computer ,but stops at the same point every time IE 44 per cent.can not go any further ,error message -not responding- closes programe.very ftustrating.hp have advised me to down load new software,but i belive it does not up date preclick was then suggested that it may be the photo format is not recognised so i removed the photo which was jpeg,this made no difference have not bothered to answer my last e-mail so i hope you might be able to help me i use windows vista home prem.Regards Rob.

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Re: unable to complete catalouge gathering when using hp...

Just remove all the photo or picture from the folder and see is ti responding or not just empty the folder and see if it is working then put the photo back one by one may be ther is heavy imge picthre is ther and it is taking time to read that picture.


Posted on Nov 30, 2007

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My photosmart essential icon does not work

This is a cause of photo-smart corrupted file. To slove this problem, Go to Start ---->Run, then type "appwiz.cpl" without the quotations. Remove the Photosmart essential usually under HP if you are using hp printer . Uninstall it and then go to google and google your "Photosmart essential", install it. You can also use the CD to install if you have the CD.

Your problem will be gone. Please give me 5 stars if this helped you.

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I use HP Premium Photo paper, 4x6 with tab. Also, there is Photo ink cartridges available for this printer.

Also, use the HP Photosmart Essentials program to print the photos.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

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(3) Click "OK".
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if the issue still persists, i would like to know what exactly are you trying to do...
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hey i also had this type of problem. but i solved it and hope it will solve yours too.
first of all uninstall all ur hp drivers and softwares related to the hp printer. then restart your pc. now disconnect ur printer with ur computer and turn it off and again on after 15 secs.
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1 Answer

Hello ????


u can try to remove the photo smart essential s/w from add n remove programme and try to download the file from Hp web site .

to remove the esssential s/w properly link is >>

the link forinstalling it is >>


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Hello there.

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Hope this helps.

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