Question about Zoom X6 Adsl Modem/router Rohs (5590-00-00BF)

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Not recognized by cable modem

I just intstalled my cable modem with Time Warner and had no problem between my RCA modem and my Zoom ADSL X6 router for wireless internet access for about 5 hours. After 5 hours my internet access went down. Time Warner confirmed that the problem was with my router, since directly connecting my macbook pro to the modem solved the Internet connection issues. I can't figure out why my zoom router isn't recognized by the modem anymore. Any suggestions? Thanks

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Turn everything off for 2 minutes, cable modem, router and pc.

Turn on modem and wait 2 minutes for the modem to sync to TW.
Turn on router after 2 mins and wait until the router syncs with the modem.
Turn on PC
It sounds like your router lost its connection to the cable modem, which happens from time to time. TW will not help with your router. I worked for a cable co and the router and modem losing sync was the at least 70% of the calls. FYI cable doesn't use DSL,just the phone co.

Posted on May 20, 2009

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Posted on Jan 02, 2017

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