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on ours the cartridges click twice to be fully seated..there are 4 cartridges in this one.. if one is not all the way down, it will error..in extreme cases if all the cartridges are in place..unplug the unit and reboot it..
Your color cartridge may need some cleaning. Remove the color cartridge from your printer. Then close the printer cover. Use a moistened soft cloth and gently wipe the cartridge nozzles to clean the dirts and clogs. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert the color cartridge and make sure it's properly inserted and secured in the cartridge carrier. Try to print again. If error continues, try to insert a different known working color cartridge to determine if the other is faulty.
Source: How to Clean the Print Cartridge Nozzles and Contacts Manually
Follow the steps below to remove and replace the empty ink cartridge.
Turn the printer on.
Open the ink cartridge door.
Figure 1: Opening the ink cartridge door
Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch.
Figure 2: Lifting the latch1 - Ink cartridge latch for the black ink cartridge2 - Ink cartridge latches for the color ink cartridges NOTE:
Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
Pull the ink cartridge toward you out of it's slot to remove it.
Figure 3: Removing an ink cartridge
Remove the new ink cartridge from the packaging.
Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted.
Figure 4: Inserting an ink cartridge
Press down on the gray latch until it clicks into place.
Figure 5: Closing the gray latch
Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
Close the ink cartridge door.
after Doing this all Follow the next step :-
Please Try This, I am sure it is going to workout.
Resetting the All-in-One Press the On () button to turn off the unit.
Disconnect the power cord from the back of the unit.
Does the black cartridge print? If not did you take the tape off of it? Error 50 is a generalized error reading relating to a number of cartridge problems. If the color cartridge is empty, it may be theproblem although I have not found this to be true on Dell printers. If you remove the color cartridge and reinstall it the reading will indicate its full (even though it isn't. This may solve the problem.
The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error.
This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
Close the printer, wait 10 to 15 seconds, then look at the LCD display.
If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
Clean the color cartridge contacts.
Reinsert the color cartridge into the carriage and close the blue latch.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
Reinsert the color cartridge.
Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
Clean the black or photo cartridge contacts.
Reinsert the black or photo cartridge.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
Remove and then reinsert the cartridge indicated in the error message.
If the error is still displayed, clean the contacts.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.
Did you install the original cartridge? if you have the old empty cartridge, try to install it and check the error is empty cartridge..if so the problem is the newly installed cartridge. try to buy the new original one.
Error 1102 means cart error. Try cleaning the copper contacts on the cart and the contacts in the printer also. If still fails, then put old carts and check if u still get same error. If u dont get the error then there is a problem with the cart itself. But if you have bought a refilled cart then the print heads on the carts are bad. Needs replacement.
The only solution I found is to replace the cartridge - I did it and it works fine now.
B4 this, I cleaned the cartridge connectors according to HP instructions, but the error message kept coming back, but once in a while, I could print!?! It's possible, since these cartridges need super-special care when handling, that either dust somehow disrupted recognition of cartridge or maybe during the initial install of the cartridge I accidently touched somewhere I shouldn't have!...