Question about Sanyo Microwave Ovens

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Em-s3577s uk 2 wont turn

The turn table wont turn everything else works fine otherwise

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  • 19,396 Answers

Remove the turntable plate and check the motor coupling gears underneath, if motor coupling is fine, then replace the turntable motor.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


Appliance Parts From PartSelect

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Posted on May 19, 2009

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I did a google search for the service manual and found one from Sanyo support. From that I was able to figure out how to open the unit safely, and find the fuses and safety switches to check. I found a loose wire plugged onto the main interlock switch (don't know how it worked all this time for how loose it was...). Re-attached it, and now it works fine.
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Is there an option via the Help or Custom Help to turn the turntable off and off?

This feature is common in over the range models.

Otherwise, it may be a bad motor.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.

Please write back with your model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

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You need to trace the power feeding the high voltage transfomer. Because the table doesn't turn, it implies that a door switch or safety interlock is the problem.

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