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Hello there sir/madame! :) Well if thats happening, then surely the themes you are trying to transfer have problem with corruption :( But don't worry, there is really big collection of files available for your phone I was the owner of this mobile phone and its great :)))))
Cointact Motorola for help with this; if you have a Motorola phone, you'll need to get the driver for it directly from Motorola. If Motorola doesn't provide a Win7 driver for that phone, you'll have to get a new phone or install an older OS.
Contact Motorola Tech Support and they'll tell you how to download and install the driver IF one is available.
This phone has pre-installed themes. However there are no available themes that you can find online. Only Symbian, Windows Mobile, Android OS , etc. Still you can download wallpapers, ringtones and message alerts for these kind of phones.
* Reminder the sites that says they have Samsung Star themes are not true and will just waste your time
you need to download an unzip program i find that win zip for window works. also where are you getting your themes if you are not getting the from the windows website be careful the could have hidden thing in them. www.winzip.com is the website to get winzip which will unzip them for you so you can use them. there is a free trail on there for it.