The tray for the dvd player runs along a track that is moved by gears. Something is obstructing the gears or motor that turns them thus your tray and door will not close all the way.
Best thing I can suggest is to buy a new one as having it repaired will not be worth the effort financially. Seeing as it is messed up you can play with it a little more in hopes it may get back on track and start working again.
Note: from personal experience the more you try and force it the worse the problem will become (Burn out the motor, damage the gears further).
The blue progressive light is on, but we cannot turn the DVD player on (or off) and the slots won't...
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The blue progressive light is on, but we cannot turn the DVD player on (or off) and the slots won't open for the DVD or VCR
My Sony VCR/DVD Combo player won't turn on. When the power button is pressed, the progressive light...
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My Sony VCR/DVD Combo player won't turn on. When the power button is pressed, the progressive light flashes several times and there is a grinding noise. Nothing else happens. Help!
why don't sony recordable dvds play in sony dvd players? i use the same program to burn memorex and...
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my dvd player just quit. blue progessive scan light comes on and stays on and then shuts down the...
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my dvd player just quit. blue progessive scan light comes on and stays on and then shuts down the power. unable to turn on, eject dvd or video cassette. i unplugged everything for several minutes, turned power back on - but still the same problem. any suggestions ??