Question about HP Photosmart C3180 All-In-One InkJet Printer

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I need to know HOW to clean the rollers. Do I have to take the machine apart?

No. I understand clean the rollers. I need to know HOW to clean the rollers. Photosmart C3180

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  • lokedaughter May 19, 2009

    Took me exactly where I needed to go and solved the problem, too!

  • Anonymous May 23, 2009

    Clogged colored ink cartridge that puts horizontal streaks on my photo paper.



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This link's Solution two: Clean the rollers; shows you how:

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on May 19, 2009


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Roller bar doesnt turn, its been cleaned

You may be able toi see the problem with a strong flashlight, or you may need to take the machine apart.
Problem should be a broken drive belt, going from the motor to the roller bar.
God bless your efforts.

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We turn on the printer, and it does nothing, if we need to photocopy something the paper is getting stuck, weve taken it apart to see if there is anything stuck in but found nothing. it pulls to the left...

There Rubber roller in the machine. They need to be cleaned-up, check where the paper goes in the printer and clean the rubber roller with alcool so that the printer can take the paper instead of spinning on.

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There are black smudges from toner on the "green roller" of the cartridge. Please advise how to remove these - taking the unit out and cleaning all around, blowing out toner etc, has not worked. The unit...

You didn't include a model number, and "no" cleaning it and/or blowing it off won't help you -in fact may make things worse. The "Green roller" you talk about is the drum, it needs to be replaced - unless it's part of the toner cartridge, then that's all you need to replace.

Aug 28, 2009 | NEC Office Equipment & Supplies

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When I print there there is a blck strak on the backside of printed sheet. How do I get rid of that?

The streak on the back is from ink coming up on your exit rollers. You need to have the machine taken apart, ink cleaned off the rollers, and a mylar shield put in to stop the ink from coming up on the rollers. Canon makes an absorber kit that includes the mylar.

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1 Answer

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Chances are that that "milky substance" has gummed up the works. Sounds like the pinch roller (the rubber wheel that draws the tape through the machine) may have gunk on it, so when you put a tape in and push play, the tape sticks to it, and simply wraps the tape rounmd and round.... eating the tape - as you say. The capstan SHAFT (see below) could also be dirty. Another possibility is that the take up spool (in the machine) is gunked up so it won't turn - so that the tape is spooled OUT of the cassette and is scrunched up inside the machine and the machine eats it.

There are OTHER scenarios, BUT ALL (including the above) require taking the machine apart and throughly cleaning it with alcohol (or - depending on what you're cleaning - even soap and water!).

Cleaning the capstan pinch roller and the capstan SHAFT concievable could solve your problem. The capstan shaft is the shiny metal shaft that pulls the tape through; the pinch roller "pinches" the tape AGAINST the capstan shaft which is how the tape plays.)

It's hard to "get in there" to do this cleaning (not to mention even SEE what's going on) short of taking the mache apart.

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1 Answer

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1 Answer

Brother FAX-575 Cannot receive

Check your feed rollers that feed the blank paper into the machine. Take a flashlight and watch the rollers to make sure the rollers are spinning and trying to feed the paper.
If the rollers spin, and it doesn't pull the paper in, then your feed rollers are either worn or dirty. I would try cleaning the rollers if they are slipping on the paper. My suggestion would if you can find this cleaner called GOO GONE. This is a bio degradeable product that won't dry out the rollers and it will clean them.
Put some goo gone on a paper towel, and see if you can clean the rollers.
If you still have other questions, feel free to post them here.
Good luck.
Hope this helps.
Please remember to post a feedback and or a rating if I have helped with your question.

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1 Answer

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I understand that you have not used it much. But you need to make sure the rollers are clean. Take it apart and make sure nothing is on the rollers. If that does not help, check on the printer and see if there is a reset button to reset the whole machine. It may be malfunctioning for some reason and this should fix the problem. If that does not help you will have to take it to a tech.

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