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Leave the phone plugged into the car charger with the "plug into itunes" screen long enough to build a charge. It sounds like the phone is dying before it gets a chance to connect to itunes and start charging through the computer. If this does not work then the store clerk was correct and your battery will need replacing
This happened to me too !! Its December and i just got this phone in July and its a piece of junk . i was on vine and it just shut off . i turned it back on and it stayed on for like 3 seconds and turned back off. i have no idea why . i took the battery out and put it on the charger and it wont even show that the phone was being charged. . i have no idea what to do . if you figure out how to fix this please tell me . . . it would really help because i dont think i wanna use my christmas money on a new phone /: