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Blu Ray Player not recognizing discs in the tray

I have placed Blu Ray, DVD, and CDs into the tray which i can open using the eject button on the device screen.

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Maybe a dusty laser?

Posted on Dec 30, 2013

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WILL NOT EJECT DISC


What is the model number of your DVD player? You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.
***********************************************
FOR SONY PLAYER's

This issue may occur if the disc is damaged or if the disc was not inserted properly into the Blu-ray Disc® player. Follow the steps below to open the disc tray and eject the disc.
  1. Turn off the Blu-ray Disc player.
  2. Disconnect the power cord (mains lead) or AC adapter.
  3. Allow the disc player to remain without power for 30 seconds.
  4. While pressing the OPEN/CLOSE button located on the front of the disc player, reconnect the power cord.
    IMPORTANT: For some Blu-ray Disc Home Theater models it is necessary to press and hold the OPEN/CLOSE andPLAY buttons simultaneously, then reconnect the power cord.
    NOTE: This step may require the assistance of a second person.
  5. After reconnecting the power cord, when the tray opens, release the OPEN/CLOSE button.
  6. Remove the disc.
  7. If necessary, disconnect and then reconnect the power cord to recover the player.

Aug 24, 2015 | Televison & Video

Tip

The CD/ DVD/ Blueray player tray keeps opening and closing!


First make sure the "Eject" button has not stuck while pushed-in. Clean the Tray window/opening and the inside of the front part of the tray. Then try to push the tray in a little bit when closed and drag it out while open! By the time dust gathers on the greasy tray rails resulting it not to open and close to the full extent. If it helps but the problem comes back, then you should open the box and clean the rails more thoroughly. Have a look at the switch that senses the tray state (open/closed) too. OBS! That is not the same as the "Eject" button! Switch placement is device model deppendant but it is usually placed on the stationary part of the disc-player unit under the front end of the tray in the middle!
Some units do eject a disk they don't recognize. That a player can't read a disk could be a result of incompatibility, dusty optical lens or faulty/old laser. You may clean the lens by using a "Cleaning disk" or blowing with an air spray(or a straw with your mouth) through the opening of the tray.
Good luck
Please rate positively if helpful, thanks!

/SciPhinx

on May 06, 2010 | Televison & Video

1 Answer

Samsung 1080p player is not opening to release disk


To unlock the Blu-ray player, follow these steps:
  1. Press the Stop button to place your Blu-ray player in stop mode.
  2. Press 4-8-2-7-3 on the remote control. Lock Off will appear in the upper left corner of the TV screen.
  3. Press the eject button on the remote control.
  4. The disc tray opens on the Blu-ray player.
If this does not resolve your issue:
  1. Unplug the player and hold the power button for about 20 seconds.
  2. Connect the power cord again and with no disc in the player, press and hold the Stop button on the panel until your TV displays the message, "Resets all settings to the default values". After a few moments the Player will turn itself off.

Jun 30, 2014 | Samsung Televison & Video

1 Answer

DVD-VR375 Disc Tray Won't Open


The disc ejection mechanism may have failed.

Apr 13, 2014 | Samsung DVD-VR375 DVD Recorder/VCR

1 Answer

NEED TO EJECT MY DVD USING THE TIME WARNER UNIVERSAL CONTROL. WHICH BUTTON IS IT?


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Nov 23, 2013 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

My sony dvd player will not allow the tray to eject. when the eject button is presses "tray locked" appears on the screen


Follow this procedure to lock and unlock the disc tray.
IMPORTANT: This procedure will only work while a disc is inserted in the player and when the disc is playing.
While a disc is playing in the Blu-ray Disc player, press the SYSTEM MENU button on the remote control.
After the System Menu screen appears, slowly press 0 0 0 0 7 6 6 9 using the number pad on the remote control. NOTES:
If the procedure has been performed correctly, the disc will stop playing and the player will go in the Resume mode. Each time this procedure is performed the disc tray will either lock or unlock.

Jan 02, 2011 | Sony BDP-S300 Blu-Ray Disc Player

2 Answers

The dvd player tray does not open


# Ensure that any locking feature on the DVD player is disabled.
# Attempt to open the disc tray.
# If the issue is not resolved, turn off the DVD player.
# Unplug the power cord from the electrical outlet for 10 minutes.
# Plug the power cord back into a functional wall outlet.
# Attempt to open the disc tray.
# If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.


good luck!!!!!!!!!!!

Sep 20, 2009 | Toshiba DVD Player

1 Answer

Disc tray will not open for Sharp Blu Ray disc player


Unplug it, plug it back in, push the eject button FIRST it will automattically turn its self on. If that doesn't work its jammed.

Sep 08, 2009 | Sharp AQUOS Blu-ray Disc Player

2 Answers

DVD player disc tray won't open


loader mechanism has malfunctioned and is not user serviceable at a reasonable cost. replacing this unit would be your best bet

Mar 19, 2009 | Sony SLV-D350P DVD Player/VCR

1 Answer

Dvd tray will not open


In order to open the disc tray.apply one of the following solutions;
--- Turn off the DVD player. Unplug the power cord from the AC outlet for 30 seconds.
Plug the power cord back into the AC outlet. Try to open the disc tray.
--- If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
--- If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons ,
--
- If the disc tray still does not open simultaneously press the RETURN + ENTER+ POWER buttons.
If the problem is still unresolved, a service may be required.
good luck...

Apr 06, 2008 | Sony DVP-NS400D DVD Player

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