Question about Canon NP 6230 Copier

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Canon copier make is 6312

My canon make 6312 has an error code of 002, what could be the problem since it cuts power and switches off automatically

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E002, fuser is not heating up, you will have to test the fuser lamp/lamps, thermal fuses, and connections.
I could also be the thermistors.

Posted on May 20, 2009

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Hi,

Thanks for using Fixya.

E001 is an Overheating detection error.

E001-002 - The sub thermistor detects about 295 degrees celsius or higher. You would have got E001-000 for a temperature above 250 degrees.

Go into service mode, go to COPIER > FUNCTION > CLEAR > ERR.

Select ERR to highlight, and press OK key.

Turn off the copier using the main power switch (on the right side of copier).
Wait at least 10 seconds and then turn the copier back on using the main power switch.




If the error is still there then you will need to take your printer to a canon service center.


Good luck and have a nice day.

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Problem should be checked out by a technician as clearing the error is not going to make a problem go away if it's there (although to you it may appear as if it is), but if you must. You can go into Service Mode (Additional Functions > 2,8 > Additional Functions), Copier > Function > Clear > ERR. Select the ERR to highlight then turn copier on and off using main power switch (on right hand side of copier. Wait 10 secs or so before turning back on).

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