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Error message 010060

My Designjet 755CM was not recognizing yellow cartridge cleaned contacts, purchased new cartridge then was saying install color cartridges. Finally got it to go to calibration. When finished error message 070000 00000001 came up then after a couple of minutes that went away then got error message 010060 trying pushing the enter key as stated on HP site that would do nothing. Finally walked away came back to printer in about 30 minutes and printer had powered off. Please advise what this error message means and how to correct. Arleen

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  • afencl May 20, 2009

    The printer was not recognizing the yellow cartridge we cleaned the contacts finally purchase another cartridge even through the cartridge in the machine was hardly used. Then the machine went to saying install color cartridges, after taking all the cartridges out again, then the black went to flashing replaced the black cartridge. Then the machine started calibration after finished the 070000 00000001 message came up I had this message previously in trying to get machine working. I waited a couple of minutes then the 010060 message came up, I then pressed the enter key that did nothing. I waited a couple more minutes then walked away from printer, came back about 30 minutes later and it had powered off. I tryed pushing power button and nothing happened. I then went to the HP site of find out what this error message is. I am using HP cartridges. Arleen

  • afencl May 27, 2009

    Is there a fuse in this printer that could have blown when the 010060 error message came up?

  • JDTec
    JDTec May 11, 2010


    Are you using HP cartridge?

    070000 00000001 is a Yellow cartridge error.



    SYSTEM ERROR 010060 is a Primer Motor sensor problem, Sensor might be bad, motor might not be turning, cable could have failed, or main PCA might be bad.






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There is no mention of a fuse in the index.
I just read the manual and the SYSTEM ERROR 010060 is a Primer Motor sensor problem, Sensor might be bad, motor might not be turning, cable could have failed, or main PCA might be bad.
I uploaded the manual for you, here is the link:

http://rapidshare.de/files/47323187/HP_DeskJet_70-75-755_Service_Manual.pdf.html

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on May 27, 2009

  • JDTec
    JDTec May 27, 2009

    BTW select free on the bottom right side of the download page. It is a free site, so you have to wait till the counter counts down. but it works.



    Joe

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