Question about Ematic EGS004 Genesis Prime 7" Touchscreen Android Tablet - Pink
All features of my Ematic are working EXCEPT that i canot seem to connect to my computer...have tried turning computer off, turning tablet off, removing USB and sticking back in, etc. One, my computer actually saw the SD disc and internal disc in the tablet when i opened file manager. BUT it would not let me move any music files to the tablet. I have not been able to get computer and tablet to talk since then. When i first set up the tablet, I never saw the device driver box come up (like it says in the how-go-get-started guide for the tablet.
Are you using windows 7 or mac? If windows, you may not have loaded the proper driver for the device and the device manager sees it, but isn't loading it. If you can get the device manager, you can look for the yellow exclamation point and then tell the system to reload the driver for it. Check your cable and your cable connection. It is possible that the connector isn't seated properly.
Posted on Dec 30, 2013
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Posted on Jan 02, 2017
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