Question about i-mate JAQ3 Smartphone

2 Answers


Can any one help me out?

i cant connect my device to pc

active sync is not able to detect my device i hav tried everything like restarting pc restarting device plz help

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  • 3 more comments 
  • Anonymous Feb 29, 2008


  • Pradi Apr 03, 2008

    Not able to connect my JAQ3 device to my PC. It is not recognising and shows a big cross with error written on it. I am using windows Vista and trying to connect though Windows Mobile Device Center.. Have tried evry possible thing but not able to connect.. Please help me if anyone can...



  • Anonymous Apr 16, 2008

    i cant connect my device to pc

    active sync is not able to detect my device i hav tried everything like restarting pc restarting device plz help

  • Anonymous Jan 07, 2009

    my pc dont recognise my i-mate jaq

  • Anonymous Mar 12, 2009

    Software CD is misplased, I am not able to transfer my data with Pc



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Check Activesync settings if USB connection is enabled.

Activesync > File > Connection settings > Check "Allow USB Connection"

Posted on Feb 06, 2008

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    An expert who has achieved level 1.

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Also stop firewall and it wil connect ,or try activesync 4.0,

Posted on Feb 22, 2008


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1 Answer

Hi, i don't have pc suite plz suggest the site 4m where i can get that

Hi there,
For normal installation , you have to install Microsoft Active Sync 4.5 for your Imate Jam and a USB cable, You can download the Microsoft Active Sync software from the link below
Microsoft Active Sync 4.5

Once you download the Microsoft active sync , simply run the setup and it will install it automatically, then connect your mobile phone, and it will install your phone automactically
If you require more assistance, regarding this feel free to reply to this post

Dec 17, 2010 | i-mate JAQ Pocket PC


Hi, i got new Imate-jaq. I am facing problem in synchronising the imatejaq with...

Your battery has been depleted past a chargable state.  This is a due to a bad design in the phone that doesn't monitor the battery power state well enough.  It actually allows the battery to be taken under the minimum amount needed to recharge the battery. 

You can fix this, but do so at your own risk.

You can simply purchase a new battery, that will work, just been sure not to let it deplete the battery totally anymore.

Now, on to the fix

-Take out the battery.
-Get any usb cable you can find sitting around. (any usb wire will do, an old printer cable, anything with a usb end that can plug into your computer)
-cut one end of the plug off. You need to leave the side on that connects to your computer. Cut off the side that plugs into a device (printer, camera, web cam, etc)
-Strip the rubber off the wire and expose the wires inside.
-Separate the wires from each other. You will only be using the BLACK and RED wires.
-strip the very end of the black and red wires carefully using a wire cutter exposing the metal wire inside the red and black covering.
-Plug in your home made battery charger to your computer. Careful not to touch any exposed metal, as it will give you a small shock.

-now carefully hold the black wire to the negative terminal on the battery (it should be noted with a black circle with a - in the middle). Then touch the red wire to the positive terminal (it will be noted with a red circle with a + in the middle).

Hold the 2 wires there for 20 seconds. Then quickly plug the battery back into the phone, and then plug it into a regular charger. Give it little bit of time, if you've done everything correctly the charge light should come on.

I had to repeat the last step again to get the light to turn on indicating it was charging.

You must not hold the wires to the battery for too long, 20 seconds should do it. You can overload a battery with this trick and actually make it explode if you hold it there too long. You are well within the few minutes needed to detonate the battery due to overcharging by sticking very strictly to 20 seconds.

Just be careful and you'll be fine.

One you get a charge light give it a few minutes in the off position, then try powering up the device and keep it plugged in until you get 100% charge.

Good luck,


on Dec 28, 2007 | T-Mobile MDA

1 Answer

I lose my imate pc connecting cd ...i need to connect my mobile to pc.. how i will install software

well u can download active sync name software from the Microsoft official site

Sep 16, 2010 | i-mate JAQ Pocket PC

1 Answer

Need to connect imate to pc .the pc didnot detect the imate

make sure from the connection cord also use active sync as a softawre and set the imate to get connectyed

Feb 27, 2009 | i-mate JAMin Smartphone

1 Answer

Imate jaq having problem to connect the pc

I have problem to conect with my PC with imate jaq so p/l let me know at

Sep 07, 2008 | i-mate JAQ Pocket PC

1 Answer

Imate jasjar

has active sync software is installed in ur pc.. because it detects the windows devices plugged into ur pc..

May 26, 2008 | i-mate JASJAR Smartphone

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GPRS setting for Imate JAQ

i have aitel sim card. please give guide for internet mobile office setting

May 21, 2008 | i-mate JAQ Pocket PC

1 Answer

Issue with imate JAQ

Dear Have u got ur GPRS or EDGE service activated from AIRTEL. Pls confirm it, if yes then following are the settings for airtel.

go to
connections>>Add a new Modem connection
>>Enter name-airtel or Mobile office
>>select a modem>>it should be Cellularline (GPRS)
>>enter (all small caps)

NOW again go to START>>SETTINGS>>CONNECTIONS>>connection>> Advanced>> select networks
There will be two options
1-prog that automatically connect to the internet
2-prog that automatically connect to a private network
>> for both options select >>My ISP
>>tab OK

Feb 29, 2008 | i-mate JAQ Pocket PC

3 Answers

I-mate jaq

my imate jaq doesnt connect to my pc. Is this a problem related to drivers. If yes, then I suppose the installation cd does contain a driver please advice.

Jan 18, 2008 | i-mate JAQ Pocket PC

1 Answer

Synchronise and connection problem in Imate jaq

hello! pradeep
let me tell u if u r using windows XP as an operatin system
then activesync creates some problem it is better to download activesync 4.5 which is the latest one and your problem will be solved. you can download it from net...

Dec 28, 2007 | i-mate JAQ Pocket PC

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