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F11 error code

The machine starts but after a minute or so the f11 error comes up, lights flash and then the door unlocks as though the cycle has completed, which it has not. I have checked the filter, none of the pipes are kinked and there are no blockages.

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The F11 error means that the motor control can't communicate with the washer's CCU (central control unit or clock). Thus, it can't determine the drum rotation speed or any required information. You need to check the wiring, wiring harness or connectors for damage at the motor and the CCU. (A single broken wire at any point in the wiring could cause the fault.) You should also check that the motor drive system for damaged or worn parts. If those are fine, then the MCU (motor control unit), motor or the CCU could be bad.

I hope this helps. If your washer is still under warranty, you may want to contact the manufacturer.

Cindy Wells

Posted on Dec 30, 2013

6 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: F11

My stupid duet washer flashes an F 26 code, when this happens it's totaly out of commission until we call a repair person to come and reset it. Does anyone know the process to remove this code so I can finish doing my laundry. Also as a side note, this code is not listed anywhere in the manual nor on any sites. Could I be the only person having this code?
Help please.
Thanks

Posted on Dec 29, 2007

  • 63 Answers

SOURCE: Whirlpool Duet Error Code F11

its your ccu board under top in back easy to change about 300.00 that is f 11 code "plz"

Posted on Nov 15, 2008

  • 1 Answer

SOURCE: Kenmore HE3 front load washer F11 code

my he3 has f-11 problem also i'd have this machine for about 3yrs. the cure i found that worked was to smack the top with a hammer and now it works fine. i'm not kidding .

Posted on Dec 03, 2008

  • 3741 Answers

SOURCE: Washer stops with F11 code; door won't open

F-11 ERROR CODE MEANS :

Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

TO RESOLVE THE PROBLEM:


  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)

  • Check the Drive system for any worn or failed components

  • Check MCU

  • Check CCU

  • Check Motor

  • Check Wire Harness


Posted on May 05, 2009

  • 9 Answers

SOURCE: I HANE A WHIRLPOOL FROUNT LOADER THAT KEEPS FLASHING A CODE F11

"f11" error will be a bad ccu(central control unit) replace and you should be good to go.

Posted on May 21, 2009

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WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?


Communications error.

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  • Jan 30, 2016 | Dryers

    4 Answers

    F11 code flashing-washer stops


    hi!!!!

    try to unplug it end then check the control timer if it is broken !!!!

    or open it if you know and fix it may be the spring that pull back the pause botton
    might be broken go check it?

    Sep 19, 2008 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    When starting a cycle the door locks then immediately unlocks and throws an f11 code could it be a door r lock problem instead of the CCU


    F11 is a communication error between main board and control unit..
    check all plugs are firmly fitted (best to unplug and refit each one).
    but usually it is the main Pcb..

    Aug 03, 2014 | Whirlpool Duet GHW9150P Front Load Washer

    2 Answers

    My kenmore elite smartwash/he4t


    The "F11" fault code will display if the Motor Control Unit (MCU) has an internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high speed spin the door unlocks after 3 minutes. The MCU (Motor Control Unit) is located beside the motor. Here is the part to order.

    Dec 02, 2012 | Kenmore Elite 45986 Front Load Washer

    2 Answers

    Flashing F 11, drum spins by hand.unplugged for 30 sec and plugged back in started to fill then stopped .flashed F11 again


    The F11 error can be difficult to resolve even for us technician's.

    The F11 error occurs when the central control and motor control don't talk to each other.

    If one of the controls was actually bad then I'd expect to see the error code every cycle. If it does, start by checking all the wiring connections from the panel to the CCU. Post back your results.

    Dec 02, 2012 | Whirlpool Duet GHW9150P Front Load Washer

    2 Answers

    We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...


    The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

    If the washer starts to fill but the drum NEVER moves, your MCU is bad

    If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

    If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

    Thanks

    Aug 19, 2011 | Kenmore Front Load Washer

    1 Answer

    Quits in cycle and flashes F11 or FdL


    From Catriver/fixya, this site.
    F11 is a serial communication error. Communication between the central control unit and the motor control unit cannot be sent correctly. Possible solutions: Check the harness between the two boards for loose connection. Driver motor, main board or motor control board may be bad. I have come across a number of these with loose connections and bad main boards. Put it into a test by pressing drain/spin on the left side. Then press the spin speed button on the right until no spin is lit. Then press the pre-wash button on the right 4 times until 00 comes up in the display. You are now in the automatic test mode. Let it do it's thing about 15 minutes and see if the error comes again.

    The dl means doorlock. (F=fault) These machines are notorious for bad solder joints in the main control board in the door lock circuit. You could have a bad door latch but I doubt it. You can keep trying to start it and sometimes it will work and sometimes not. Remove the top of the washer. It is held on by three screws at the rear of the top. Slide back and lift up.
    You will see the control at the top rear of machine. There are two connectors that plug to the board with pink wires. The board will be marked dl1 and dl2 where they plug in. Wiggle these connectors and try the machine again.
    If your machine is less then 2 years old the board may still be covered by warranty. Check your owners manual for details.

    Mar 03, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    2 Answers

    Getting F11 code r8ght after starting,then flashes and stops


    usually if this is a kenmore frontloader f11 is a communication error between the door lock and the ccu board. usually you'll hear a clicking sound before it fails. If so you need a central electric board. It is located directly under the top lid in the back. you can't miss it it's the only thing that has a lot of wires going to it.

    Jan 02, 2009 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    Error F11


    Plug off the wall. Shaking & vibration of your washer causes circuit board connections to become loose; due to faulty manufacture. Remove the 3 or 4 screws from the back & take off the top cover to secure the connections, make sure they are tight. This applies for the F11 & F dl codes. Works for certain machines, dont see why it wont for yours.

    Dec 10, 2007 | Kenmore 46462 Front Load Washer

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