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The part which is described in the operation manual as the turntable motor shaft broke. The motor and the plastic turntable motor shaft are no longer connected. It appears that bottom of the turntable motor shaft has melted. How does one remove the bad part and do you sell a replacement part?

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  • johnjohn632 May 19, 2009

    Sharp r 930 aw-f

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  • Master
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Can you give me the make and model of the microwave and tell me what you wat to do?

Posted on May 19, 2009

  • Muzzammil Ishfaq
    Muzzammil Ishfaq May 19, 2009

    hi, here is the part you need for your microwave. link

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1 Answer

My Whirlpool Whirlpool microwave table does not turn


Usually indicates a bad turntable motor (accessable from the bottom of the microwave oven), but sometimes (in some cases) the turntable shaft coupler (which is made out of plastic), splits or cracks, so the motor turns, and the shaft slips inside the coupler.

Sep 08, 2014 | Microwave Ovens

1 Answer

My turntable doesn't turn


Sounds like the turntable drive coupling is broken. In the bottom of the microwave where your turntable is, underneath that is a small drive coupling that the motor shaft pushes into. if the motor doesn't turn or the coupling, which commonly has a D shape shaft to keep it from slipping, is broken, the tray will not turn. One quick test it to remove your tray and see if you can turn the coupling easily by hand, if you can you probably have a broken drive coupling. The turntable motor is very difficult to turn by its shaft. so if it turns easily it is probably a broke coupling. NEVER force your turntable around by hand or you can break that coupling.

May 12, 2014 | Panasonic NN-S963BF Microwave Oven

1 Answer

Phillips whirlpool microwave turntable not turning


HELLO.

The turntable is the unit in the center of a microwave that you set your food on. It rotates during the microwave cycle, making sure all parts of a dish are properly heated. These are typically made of either hard glass or microwave-safe plastic.

Your microwave turntable may not turn due to any of these problems explained below.



(a)If your turntable is removable (as many are for cleaning purposes), it may have come loose from this turning mechanism.place the turntable properly on the turning mechanism.


(b)If your turntable was previously working and now does not any longer, check the settings on your microwave's LCD display to make sure you haven't accidentally turned off the turntable.
Most microwaves have different settings that the user can select with the press of a button, like a "Defrost" setting or a "Popcorn" setting. Certain microwaves may stop the turntable from turning during certain pre-programmed selection modes. Stop your microwave and don't use a pre-programmed mode. Instead, just specify the time using the number pads and start your microwave to see if your turntable begins to rotate again.


(c)The rotating mechanism on the inside of your microwave that rotates the turntable is actually connected to a small motor on the inside of your microwave's case. If this motor burns out or stops working, the mechanism will stop turning. This is something that needs to be replace.

follow these steps below to replace the faulty motor.

1. Open the microwave door, and carefully remove the turntable tray. Also, remove the frame that the turntable is positioned on. Both the turntable and the frame are not secured in the oven, so removing them is a quick process.

2 .Remove the bottom panel of the microwave. The Microwave Wizard website explains that the number of screws securing the panel varies depending on the manufacturer and specific microwave. Once the bottom panel is loosened, disconnect its wiring harness in order to completely remove the panel.

3. Locate the turntable motor. The Microwave Wizard website explains that the motor compartment should be positioned below the center of the microwave. Unscrew the motor, disconnect the wires, and remove it from the microwave.

4. Determine the specific part number for the turntable motor so that a correct replacement can be purchased or ordered. Position the new motor into the shaft in the bottom of the microwave. Screw the motor securely into place.

5. Test the microwave to make sure that the turntable motor is operating correctly. The Microwave Wizard website explains that the motor can make noises if it was not positioned evenly in the shaft. Reconnect all of the wires that were detached when removing the old motor.

6. Reinstall the microwave's bottom panel parts, and secure all of the screws in place. Reposition the turntable frame in the bottom of the microwave and place the turntable on top of it. Test the microwave in order to make sure that everything is working correctly.


Thanks.

Oct 01, 2011 | Microwave Ovens

1 Answer

Describe your Whirlpool JKP90B0M1BB Micro/Wall Oven combo/ doesn'


Sounds like the turntable motor is burned out or you may need a new coupler which is a plastic piece that sits on the motor shaft under the round glass tray. There is no button to make this work, it should rotate automatically when you select your time.

Jan 24, 2010 | Microwave Ovens

1 Answer

I HAVE A KENWOOD MICROWAVE GT/AL17,THE TURNTABLE HAS STOPED TURNING, ANY ADVICE MANY THANKS. TONY Nr IRRLAND


Two possibilities: either the turntable coupling is broken or the turntable motor has quit. The plastic coupling can wear or crack so it no longer fits properly on the turntable motor shaft. Then even though the motor still turns, the turntable doesn't. Or the motor itself may have stopped working. If the plastic coupling still looks normal and you can't rotate it easily by hand while it's in place, it's probably the motor.

I'm here in the US so I can't suggest where to find parts, but you should be able to locate a supplier who might have replacements available. Of course the oven will still work without the turntable running. You'll have to open the oven occasionally and turn the food yourself to insure even cooking.

Jun 03, 2009 | Whirlpool MH7140XF Microwave Oven

1 Answer

Need to plastic coupler that holds turn table in place


If you need a replacement turntable coupler, you can find this part listed as item number 942560 at repairclinic.com. Just type in your model number.

To replace, all you need to do is carefully slide something under the existing coupler (if you can) and pry up. The coupler will pull off the motor shaft.

If you cannot access the coupler due to the way it was broken, simply remove the bottom panel UNDER the oven. With the panel removed, locate the small turntable motor and loosen the mounting screws to remove. The coupler should be easily accessible with the motor out of the unit. Make sure you reinstall the turntable motor and bottom panel BEFORE you try to install the new coupler. The coupler needs to be installed from inside the oven cavity by placing it in the opening in the oven floor and pushing straight down onto the motor shaft.

If you have questions, or require additional assistanc, please let me know. I hope this helps you.

Jan 14, 2009 | Hotpoint RVM1435 Microwave Oven

2 Answers

Microwave turntable


The solution is very simple. Unplug the microwave first. Remove the round dish. Remove the circular riing with the rollers and set aside with the dish. Carefully with a butter knife, pry up the coupler and set aside. Examine to make sure it isn't broken or cracked where it slips over the motor shaft. Remove 5 Phillip head screws from the bottom pan and it hinges down out of the way exposing the motor. Remove 2 screws holding the motor, slip off the plastic dual flat connector and slip back onto a new motor $52.25 + shipping from GE parts. Remember your actual MW Model number is NOT XL-1800 but it is on a metal tag inside the MW on the left side. Put the motor screw in as removed so the shaft is free to stick up the hole in the bottom of the MW. Put the pan screws back up, put the coupler on, the ring in and then the dish and line the slots of the dish up with the star coupler so it catches. Turn on MW, touch the turntable button and make sure it is "ON" and not "OFF" and it should be, with the door shut, turning like a quiet little top as new.

Aug 19, 2008 | Microwave Ovens

1 Answer

Goldstar 1310W built in


The following parts are in the turntable system: The turntable motor, underneath the floor of the microwave; the turntable coupler, which is like a small plastic piece; the turntable support, either a three-legged or circular piece with wheels; and the glass turntable tray.

It sounds like maybe your turntable support is missing?

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit here. Goldstar owner manuals can be downloaded here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 11, 2008 | Goldstar Microwave Ovens

1 Answer

Turntable no longer turns


That would be the turntable coupler.
For more help from Emerson : http://www.emersonradio.com ; Get help using your appliance 1-800-898-9020 ; Get help locating a servicer or parts 1-800-695-0098.

Nov 25, 2007 | Microwave Ovens

3 Answers

Sharp R930AK


We have the complete service manual on our site: http://www.microwavedisplay.com/r930ak_aw_sm.pdf It contains all the safety, disassembly and part information you should need. You can order a new turntable motor (and likely a new "motor packing" grommet, and perhaps a new coupler) at Tritronics at http://www.wehaveparts.com

Apr 24, 2007 | Sharp R-930AK Convection/Microwave Oven

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