Copier/printer won't print (copier works). shows processing and gives two options. option 1 is to click "cancel" button and the next screen shows network and a "confirm" button (haven't gone past this screen). option 2 is to click "go" button and if we click this it shows off-line under processing(on the same screen) and gives you the same two options.
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If it is a local issue to your printer it is likely that the fuser temperature is set to low. If the fuser temp is set low then it will pause printing in order to maintain a whatever temp it is set at. If you web out to your printer(type in the ip address of your printer) you will find the menu for the printer. Somewhere in there will be the option to increase or decrease the fuser temp. Sometimes it is as obvious as FuserTemp;Higher, HIgh, Normal, Low, Lower. Other times like on the cp2025 color laser i have it is under the extended print modes option, and it is under fusing with the options of; less fusing (-2), less fusing (-1), normal, more fusing(+1), more fusing (+2). however the option is presented on your printer you will want to increase the fuser temp. do it incrementally and see what works best from you. If this does not solve the problem there may be a problem with the spooler dropping packets from your print server. Hope this helps.
Go into the Job review mode and highlight the pending print job (note: it may be stuck in processing). You should then get the option to delete the job.
Make sure that the pending print job is also cleared from the network print queue. They can sit in the queue and be persistent on processing, even after you've cleared the copier. Clear the queue prior to deleting the job on the copier.
If this doesn't, disconnect the copier from your network and try the above steps again, then reboot the copier and reconnect it to your network.
If you're trying to print out Adobe-based web pages from the internet, this may be what's causing your copier to jam up. There's known coding anomalies with Adobe-embedded documents on web pages. Trying to directly print from the web page can stall or lock up the print process.
Most likely you just have the wrong printer selected when you are trying to print from your internet program. When you click print. click the pull box that shows the printer. Now select the actual printer you want to connect to. Also make sure that your printer is the default and ready by going to start>settings>control panel>printers and faxes. You will see a check mark if its default and it will say ready. Thanks, Lee
1.install the latest print driver; see if the rip/spool time is long or the printing time is long. The rip time depends by your computer (!) and the print driver (disable the collate option when printing multiple copies of 1 page = on the printer you should see 1/5 spit a page then 2/5 and spit another page for 5 copies of same page. If you see processing the spit the page then processing and spit the page means your computer is sending 5 times the same page instead of sending once and ask for 5 copies !!! ) 2.use network connection instead the USB. 3.expand the printer memory 4.switch the printer from PCL to KPDL or Auto when printing pdf files.
Hi there just check that within the properties of the print drive located in printers and faxes right hand click on the printer select the Advance tab at the top then make sure that the spool is either set to start printing after last or after first. Click on the print processor button at the bottom and change the graphic output to one of the other option then close and try the machine.. Once you have selected all of the options and you still have mo joy try a different data cable or connect via another port.