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Try reconnecting the mouse to the contact device by pressing the connect button on the device first then on the mouse.
If that doesn't work replace the batteries on mouse and folllow the steps above.
If the "contact device" is usb based(flat plug not round) unplug it from the computer and plug it back in another available usb port.
You may have tried this.....on the cordless receiver press the button on it...while it is flashing press the button underneath the mouse. They should now communicate with each other..hopefully this works
Computers wont recognise user errors. Just kidding. i had the same issue with mine. After some period of time it will begin to do what i call Freeze Response. Where the computer recognizes it's function is there, but the mouse is considerably frozen. this works for me. If you still have the Cd than unplug your mouse and reinstall it. if you reinstall it with the mouse in, it just fixes software errors.
Turn your pc off, unplug your mouse. Take out the batteries. boot up your pc, wait till everything loads up into windows or MAC, plug in your mouse, put the batteries back in. And wait for it to automatically connect. if it does not hold the connect on mouse and press connect on receiver. You should be on your way hopefully.
Go do device manager, under my computer properties. right click on the mouse have the hardware disk inserted and Click yes to allow it to search for new hardware. then in the next window click advance box the second of the two, now in the third window that shows up click the box that allows you to locate the file instead of having the computer find the correct one. there should be about 4 different drivers that show up after the computer searches the disk. Click the one that is called MID-Mouse. PM me for more help this is just a quick help maybe are to follow for some.