Question about HP PhotoSmart 1215 InkJet Printer

Open Question

How do i clean printheads hp d7360

Cyan and magenta colors are very poor. There is lots of ink gunked up on the inside of the printer

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 32 Answers

SOURCE: replacement of printhead

hi burhanzj-

just for future refs, here are a few links to hp's support site that might be helpful:

changing print heads -
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00491050&dlc=en&product=501369

cleaning print heads -
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00489797&dlc=en&product=501369

reviewing the configuration page -
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00601504&dlc=en&product=501369

Posted on Oct 08, 2008

Ad
yooperbud
  • 8637 Answers

SOURCE: I have a hp 7580

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 29, 2009

  • 1 Answer

SOURCE: HP D135 - replaced printhead - still doesn't print in that color

try this link : I followed the directions and fixed the problem. the instructions that came with the new printhead weren't really complete.

Here's essentially all I did for my fix - Opened the printer top, turned the printer off. Removed the "bad" printhead, cleaned the metal contacts on the printhead and printer with windex. Closed the printer. Turned it on. waited for it to reset. Opened the printer. Turned the printer off again. Installed the printhead. Closed the lid. Plugged the printer in again. When it was ready I accessed the HP toolbox and alligned the printheads and cleaned the printheads. It worked. Here's a link with photos.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&cc=ca&dlc=&product=64986

Posted on May 01, 2009

johnfleff
  • 3 Answers

SOURCE: HP Business Inkjet 2200/ Printing Problems

I had this same problem. HP worked with me to solve this problem for over a week. I jumped through a hundred hoops....all to no avail.
The bottom line ended up being....Buy a knew printer because it would cost more to ship and repair the printer than it is worth. A fifty dollar turn-in fee was made for up-grading. I did this because there is no solution when the printer refuses to align itself so it can print
from the black cartridge.....sorry johnfleff

Posted on Jul 02, 2009

  • 85 Answers

SOURCE: How do we bypass the expired ink cartridge message

Try to clean the contacts on Magenta cartridge and the printhead where the cartridge is connected.
Clean this with printer off and use lint free cloth which is slightly moistened.

Posted on Jul 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Why is my hp officejet 6110 printing everything green


You didn't use the HP printer cartridges? I know they are expensive. but the quality is worth it . I trust not a cheaper ink in a quality printer. You may need to check this HP url
Printer Prints Blank Page or Does Not Print Black or Color Ink for the HP...

When you get to Solution four: Use an automated tool to clean the printhead a helpful tip is to repeat the printhead cleaning up to 4 times .

Jan 17, 2015 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Blue ink won't print


The cyan print head nozzles maybe blocked.
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

Apr 20, 2013 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Hi, the magenta ink won't work on my printer hp office jet pro k8600. I have replaced it with a new one and even though is shows that it's full on the ink levels it won't print it at all, I have tried all...


Materials needed: New empty syringe (big one) Gloves (to protect your hands fromink) Alcohol Paper tissue (to clean the excessink) Empty Plastic bottle (Here you putthe ink from the syringe) Important: Ensure that you have put new Magentaink cartridge to HP K8600. Ensure that the printhead arerecognized by the printer or no light alarms. Instruction: Press the Power button to turn onthe printer. Test print in microsoft excel with4 color black/yellow and cyan/magenta. If magenta only is missing means youhave clogged problem from the host. Wear your globes, prepare thematerials needed. Open the top cover. Press and hold the Resume buttonuntil the carriage moves to the left. CAUTION: Be careful not to proceed until the carriage is on the left sideof the printer. If the carriage does not move to the left automatically, turnthe printer off and back on and then try holding down the Resume button again.The printhead can be damaged if the carriage is not all the way to the left forinstallation. Lift the printhead latch. Lift the handle of a printhead anduse it to pull the printhead magenta/cyan out of its slot. Put printhead in thepaper tissue upward. Your printer are still ON becarefull not to touch the flex copper circuit. Get your syringe, use this to pullthe ink from the nozzle cap ( see link picture) After the done the syringe method,Insert the printhead magenta/cyan into its color-coded slot. Press down firmly on the printheaduntil it snaps into place. Pull the printhead latch all theway forward, and then press down until the latch engages. Close the cover. The printer should align theprintheads automatically in a few minutes, printing an alignment page. Print a test with magenta coloronly, If it does not print, try to change the Printhead. This is the only solution I foundin my HP k8600 printing problem.christan_11_1.jpg

Jan 14, 2011 | HP OfficeJet Pro K8600 Printer

1 Answer

I am having a problem printing with my HP printer


you wasted your time using cleaning program and heaps of ink...

follow this procedure:

1. remove all ink cartridges from the printer
2. check if ink is soluble in water, isopropyl alcohol or methylated spirit (this which do not create lumps or precipitations is correct solvent)
3. put one drop of solvent in th centre of aspiration hole on receptable
4. if solvent is absorbed through input, that meant problem is not with printer but with cartridges.
5. check printer cartridge by stamping them with tissue if they "produce" any ink on the outlet,
6. put one drop of solvent on cartridge outlet and insert them in correct bases
7. print test page, print should be rather weak as solvent will go through the nozzles
8. print test page from computer
9.create "strip page" of each colour used, separate by no colour (white) start with yellow strip, then white, light cyan, white, cyan, white, light magenta, white, magenta, white, black - this strip pattern will force all cartridge to operate on they max delivery.

if there is no result, service by technician will be in place...

all ink based printers need to print at least one page per week... ink will dry pretty fast, especially in dry or hot condition.

Jul 28, 2010 | HP C6250 InkJet Printer

2 Answers

How do we bypass the expired ink cartridge message on the HP D7360. Magenta ink cartridge is not empty.


Take out both the cartridges > wipe it with clean cloth> then the ink part of the cartridge wipe it with plain white paper> let little bit of the ink come out on the paper & put them back again in the printer>restart pc + printer - ur done. no more messages on your printer>then print a test page-simple.

Jul 27, 2009 | HP Photosmart D7360 All-In-One InkJet...

2 Answers

HP Officejet K850 pro prints black ok, but colors are poor


I read earlier that black and magenta were printing but not cyan or yellow.....HP says to gently wipe the side of the electronic band but not the bottom, I did all of the above...and the printheads carefully, no change w/ the printout from "clean printheads"...the cyan had an occasional blue line(very fine) and there was no yellow.

So I trickled warm water over the cyan and yellow printheads....then thought what the heck, got a bowl of warm water and swished the printheads half submerged. They print perfect now I have the reds, yellows, greens and all the colors back w/ the clean printhead option and printed a coupon, it was perfect.

I hope it's not a short term fix...I developed the problem when I didn't print for a long time, hope this helps someone, Cyn

BTW, I flashed a light down in the recepticle for the cyan and yellow printheads and they were gunky w/ blue and yellow gook, so I clean that out w/ a damp lint free rag....paper towels shredded and I had to carefully remove the remnants.

Jun 17, 2009 | HP Officejet Pro K850 InkJet Printer

1 Answer

Printing yellow for black


Hi Jan,

Can you confirm that you are using a CIS or non-HP cartridges with this printer?

It sounds a lot like the printhead has reached a clogging point where sediment has built up in the black portion and loosens enough to printer a few lines before it re-asserts itself again.

Based on my experience of this printer, if you're using a non-HP delivery system for ink then you should consider replacing the black ink with a dyebase alternative instead of pigment.. Replacing the Black/Yellow printhead and running a number of test prints to purge the pigment ink in the printhead should then result in a clean and more reliable printout in future.

One other vector for problems is the cleaning area and I've found that this can become soiled with excess ink causing cross contamination within the inks of one printhead. As yet I've not found a reliable solution to counter this sort of issue.

Hope this gives some clues and hopefully some ideas of a fix.

Martin

May 24, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

IP4300 only recognizes magenta OR cyan


1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.

Jan 04, 2009 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

Prints only green predominently


Without knowing what printer you have or what things you have tried I can only guess here. It sounds like you need a new cartridge. A color ink cartridge will have 3 colors of ink for most printers...cyan (blue), magenta (purplish-maroon), and yellow. Depending on what you print it is very possible that you could run out of one of the inks before the others. Printing green can be an indication that you are out of magenta ink. The cyan and yellow inks will combine and look green.

You can remove the cartridge and run a tissue over the printhead and see if you see all 3 colors as a quick test. If you only see cyan and yellow, then the magenta is probably empty or dried up. If you see all 3 colors I would reinsert the cartridge and try printing again. It is possible that the magenta was just clogged and you cleaned it with the tissue. If it still doesn't print all colors your best bet is probably to just get a new ink cartridge.

Sep 10, 2008 | Office Equipment & Supplies

1 Answer

7310 won't print magenta


Either you are out of magenta ink or your cartridge is dirty. Just because you've run a cleaning job doesn't mean the printer will fix the problem. The best thing to do is take your cartridge out and use a paper towel to gently clean the head (where the ink comes out). Once you wipe away the gunk you should still get the three colors on each pass of the paper towel over the head. If you only get two colors (yellow and cyan) then your magenta is empty or dried out (happens with ink cartridges used past their expiration date). The only thing you can do then is get a new in cartridge.

Nov 22, 2007 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP PhotoSmart 1215 InkJet Printer Logo

Related Topics:

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...