Question about Kenmore HE2 Plus Front Load Washer

1 Answer

Machine powers itself on-off / Error code F-01

It appears I need to replace the CCU board for my washer (Kenmore HE-2 Plus, Model 47512). 
Situation: The machine powers off and back on irregularly -- sometimes while it is sitting unused (often several times in a row, creating a series of beeps); sometimes during a cycle, prior to spin, which stops the cycle and resets the machine.  Sometimes a cycle can be started after this behavior.  Other times the machine shows error code F-01. 
Attempted solutions: I have tried unplugging the power for a period of time (5-10 minutes) and reconnecting.  Sometimes this clears the problem temporarily.  Sometimes it does not (machine still shows error code F-01 if I try to start a cycle).  Even if the problem is cleared temporarily, it comes back -- sometimes within a few minutes; sometimes within a couple of days.
Is this a DIY repair (for someone with moderate electrical skills at best) or a service call?  Is this something Sears would handle or do I need to find another technician?  Would I be competent to fuss with the circuit board contacts, as I saw was recommended to someone else with a similar problem on this forum?

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  • junkmail1968 May 22, 2009

    Thanks, j2sonke. The service manual with the error codes is linked to
    other posts on this forum (search "HE2 codes"). F-01 indicates a
    problem with the CCU, otherwise known as the "Machine Control
    Microcomputer," part #W10110073, substitute part #W10160261.





    One of the other posts on the forum suggested checking the connections
    to the CCU before replacing it. (The replacement part costs $135; if
    you have a service tech out to replace it, apparently people have
    experienced costs as high as $600, including service call, parts,
    markup and labor.) I went ahead and found the CCU, which is located on
    the right side under the top panel of the machine. The best way to
    gain access to this space is to remove the top panel by taking out the
    three hexagon/washer head screws along the top edge of the rear panel.
    The top panel will then slide about 1cm to the rear and lift off. Very
    simple. (Because I did not know where the CCU was, I started by
    removing the lower front panel on the machine; then removed the
    keypad/indicator assembly; then tried unsuccessfully to remove the
    metal panel behind that assembly -- none of that was necessary.)





    I unplugged the machine and disconnected and reconnected all of the
    connectors on the CCU that I could easily reach. The connectors are
    all the snap-on type with release tabs and are reasonably easy to
    manipulate, but the space around some of them is cramped. ***Advice to
    others trying this: If you are going to disconnect multiple connectors
    at the same time, make sure you label them so you know which one goes
    back where, as some connectors are identical. There is a wiring
    diagram in the service instructions, but you really do not want to be
    stuck with that. The connectors on the CCU itself are clearly labeled,
    so you can just use masking tape to put a matching label on each of the
    incoming connector wires.***





    So far, reseating the connections seems to have solved the problem. I
    left the machine plugged in (and periodically powered on) for a day
    without any electrical errors. Today I'm trying a test load. If the
    problem resurfaces, I will try replacing the CCU myself. It does not
    look terribly difficult -- label and disconnect the incoming wires;
    figure out how to disconnect the unit itself from the interior side
    panel of the machine; connect new unit to side panel and to all
    connector wires.

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I would try to find out what the "F-01" means but if you need to replace circuit board they normal are easy to "unplug and replug" wires. But SEARS tech's would be best to repair. If can't find a source to tell you what F code stands for , call SEARS service and when he diagnoses problem you could see or ask him how to replace my tech is helpful that way, then it only cost the "service casll" rate and not hte return part replacement cost also

Posted on May 22, 2009

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1 Answer

Sears Electric Dryer is flashing F01 What is wrong?


The F01 indicates a failed electronic machine control board. This error code can sometimes be caused by a glitch or power surge through the electrical lines. You may be able to clear this code by unplugging the washer for 5 minutes. If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.
You can order a new control board from the Sears PartsDirect website.
http://www.searspartsdirect.com/partsdir...
Here's how to do it: http://media.fotki.com/1_p,wkwdftgtbkdgf...


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Feb 04, 2016 | Sears Kenmore Elite Electric Dryer 69278

1 Answer

F 01 code door don't lock


Hi,

The F01 fault code is indicating an EEPROM error or a PUMP DRIVER error. A communication error between the Central Control Unit (CCU) and the EEPROM on board the CCU occurred.

Possible causes of an EEPROM error:
A power glitch may have caused this error. Unplug the power cord for 3 minutes then reconnect power.

Possible causes of PUMP DRIVER error:
The pump driver fails to activate. Replace the the CCU board.

Most likely the CCU board will need to be replaced.

Dec 29, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-01 error message on Kenmore HE2plus washer


F01 - There may be an internal problem with the control, attempt a Hard Reset.

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.

The procedure for accessing and replacing this control board is shown in this image...

http://media.fotki.com/1_p,wkwdftgtbkdgfrwxgtqsskgwtqkq,vi/ksrttqdqrxkssrqtgsd/1/1303472/5961857/image12917img-or.jpg

Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.

The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Aug 30, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-01 error code keeps coming up (after a power outage). Already tried resetting washer.


Hi,


The F01 fault code is indicating an EEPROM error or a PUMP DRIVER error. A communication error between the Central Control Unit (CCU) and the EEPROM on board the CCU occurred.

Possible causes of an EEPROM error:
A power glitch may have caused this error. Unplug the power cord for 3 minutes then reconnect power.

Possible causes of PUMP DRIVER error:
The pump driver fails to activate. Replace the the CCU board.
Most likely the CCU board will need to be replaced.

Aug 11, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a F-01 fault code on my Kenmore HE2plus front load washer. model # 11047512601. Sears talked me thru the software resets and still had the F-01 error. do I need to replace the Main Control Unit?


Hi,


The F01 fault code is indicating an EEPROM error or a PUMP DRIVER error. A communication error between the Central Control Unit (CCU) and the EEPROM on board the CCU occurred.

Possible causes of an EEPROM error:
A power glitch may have caused this error. Unplug the power cord for 3 minutes then reconnect power.

Possible causes of PUMP DRIVER error:
The pump driver fails to activate. Replace the the CCU board.
Most likely the CCU board will need to be replaced.

Thank you !!

Jun 28, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

The estimated time remaining screen is flashing F-01. What should I do and what does it mean?


Hi there,

The F01 fault code is indicating an EEPROM error or a PUMP DRIVER error. A communication error between the Central Control Unit (CCU) and the EEPROM on board the CCU occurred.

Possible causes of an EEPROM error:
A power glitch may have caused this error. Unplug the power cord for 3 minutes then reconnect power.

Possible causes of PUMP DRIVER error:
The pump driver fails to activate. Replace the the CCU board.

Most likely the CCU board will need to be replaced.

Good Luck!!

Jun 20, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Have a kenmore he plus 2 front loader it flashes f-01 i have unplugged it for a hr. and then plugged it back in about a half hr later and it still flashes


F01 - There may be an internal problem with the control, attempt a Hard Reset.

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.

The procedure for accessing and replacing this control board is shown in this image...

http://media.fotki.com/1_p,wkwdftgtbkdgfrwxgtqsskgwtqkq,vi/ksrttqdqrxkssrqtgsd/1/1303472/5961857/image12917img-or.jpg

Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.

The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Sep 03, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Error: F 01 and it wont start! I unplugged it for 2 minutes but it still reads 01. I drained the water and it still reads F 01


F01 - There may be an internal problem with the control, attempt a Hard Reset.

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.

The procedure for accessing and replacing this control board is shown in this image...

http://media.fotki.com/1_p,wkwdftgtbkdgfrwxgtqsskgwtqkq,vi/ksrttqdqrxkssrqtgsd/1/1303472/5961857/image12917img-or.jpg

Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.

The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

May 04, 2009 | Kenmore HE2 Plus Front Load Washer

2 Answers

Kenmore F-01 error


Hi there,

The F01 fault code is indicating an EEPROM error or a PUMP DRIVER error. A communication error between the Central Control Unit (CCU) and the EEPROM on board the CCU occurred.

Possible causes of an EEPROM error:
A power glitch may have caused this error. Unplug the power cord for 3 minutes then reconnect power.

Possible causes of PUMP DRIVER error:
The pump driver fails to activate. Replace the the CCU board.

Most likely the CCU board will need to be replaced.

Good Luck!!

Thanks

Apr 22, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have an error code of F-01 on my Kenmore HE2 Plus washing machine. What does this mean and how do I fix it.


Your washer needs to be serviced by a professional. That error code means there is a communication error between the Control Unit and the EEPROM; the CCU needs to be replaced. Check to see if your product is still under warranty.

Refer to page 2 of this service manual:

https://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208540259.pdf

Mar 09, 2009 | Kenmore HE2 Plus Front Load Washer

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