Question about Brother PE770 Computerized Sewing Machine

1 Answer

How can I clean the upper thread sensor? My machine continually throws a "Check upper thread" error, even though the upper thread is fine. It seems the sensor is not "Seeing" it.

This started in the middle of a project. Thread actually broke twice, then frayed. After that, I can only get it to sew 6 or 8 stitches before it shows "Check upper thread" message. The upper thread is fine. I have re-threaded several times as well as just starting the machine again.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 17 Answers

Try using waxed dental floss to dislodge the snag. Gently pull the floss toward the needle through the thread path. You might have to do it several times. You can use canned air to blow the lint out of the machine. Then make sure you are using a good quality thread. Avoid those cheap spools of thread because they usually are not spun tightly enough to prevent lint build up in the thread path.

Posted on Jan 04, 2014

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

yeroc
  • 397 Answers

SOURCE: Brother PE 400 D threading bobbin problems

im going to help you as much as i can,,,,try using a bobbin that is already threaded and make sure bobbin is in bobbin case correctly, make sure machine is threaded to instructions in book,,,if this is all done exactly u should not have a problem unless something is jammed

Posted on Jan 20, 2008

bargainbox
  • 1388 Answers

SOURCE: tension on upper thread brother galaxie 2100

If you are using a standard tension of 4 or 5 and this problem has developed over time, the most likely cause is lint deposited between the tension disks.......
Raise the presser foot and with a length of scrap fabric, use an action like flossing your teeth to get between the disks......in extreme cases a probe (old needle) may be used very gently to remove thread and lint, but be VERY careful not to scratch the polished surfaces.
I have also written a tutorial on tension balance which may be of further assistance:

Please TRY the solution BEFORE giving your considered rating.

Ensure that all is clean and free of lint and jams, this is the most likely cause....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle, 
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your 
projects). 

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with 
a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to 
disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension. 

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean 
the hook race area (where bobbin case sits) 

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned. 

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all 
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at 
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is, 
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine 
case....no case ? then make some sort of cover ! 

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with 
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the 
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !
 

www.bargainbox.com.au 

Posted on Nov 15, 2008

  • 7 Answers

SOURCE: My brother PE-400 sewing quit sewing

The "race" on your machine needs adjusting. Remove the bobbin cover, bobbin, & case. What you have left is the race, it moves when you turn the large wheel on the top right of machine. The needle also moves up and down. There is a hook on the race that catches the needle thread. Try moving the race to the line up with the needle. It may take a couple of trys but it should do the trick. Also clean any threads that may be caught on or arround the race. Hope this helps!

Posted on Jan 03, 2009

  • 1 Answer

SOURCE: Brother LS-2125 Upper Thread Snapping

I had the same problem and it was so frustrating! It was happening to me because I wasn't using the right size needle. Go up a couple of needle sizes and see if that helps.

Posted on Mar 09, 2009

  • 1 Answer

SOURCE: Thread in needle or bobbin keeps on breaking

The tread only breaks in the needle. what can i do . i don't get to sew anything . I tread the needle and get everything ready and start the machine and as quickly as that the tread is broken and the machine has not sewn at all.

Posted on Apr 07, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Singer 160. Was sewing fine then suddenly all I get after three stitches is a C6 error telling me the upper thread is broken but it isn't. I've rethreaded multiple times both upper/lower.


Remove the thread completely from the machine. ALWAYS RAISE the presser foot when threading the upper thread. If the error continues, there may be a piece of thread stuck somewhere in the thread pathway.

Apr 02, 2017 | Singer Sewing Machines

4 Answers

Husqvarna Viking Iris sewing machine keeps beeping and top thread broke icon flashes on display despite being fine. The machine sews fine on slow speeds without issue


Does the thread actually break? The upper thread sensor is normally connected to the check spring that is part of the top thread tension assembly. I would check or have a Viking tech check the tension assembly to see if something is causing the sensor to stop working. It might be a bit of thread or something else.

Oct 22, 2014 | Husqvarna Viking 1

1 Answer

Why does the check upper thread notice continue to come on when the thread is not broken?


I suspect fluff or lint is interfering with the sensor. Might be time for servicing.

Oct 27, 2012 | Sewing Machines

2 Answers

My check upper thread indicator comes on and stops stitching even though to the thread is fine. It will sew 6 or 7 stitcheds them come back on


The problem probably lies either with the upper sensor or the take up spring. The take up spring is where the thread goes through just before the take up lever. Many times this spring needs to be put back in the small notch it pops out of. The sensor is sensing an issue here. As stated you will need a Bernina tech (like myself) to check this spring and the sensor out. The sensor may just need to be cleaned.
Rick

Mar 21, 2010 | Bernina Artista 170

2 Answers

I have a Singer Futura CE-150 and it keeps stopping due to "Thread break error" but the thread and bobbin seem okay what could it be?


Either upper thread is not passing through thread sensor area or sensor is broken.
Second possible reason is that if design is not optimized the sporadic speed change provides thread breakage error even if the thread is not broken physically. Make sure your software is updated to optimize it automatically (Futura main menu->Help->Live Update).

Dec 20, 2009 | Singer CE-100 Futura Computerized Sewing...

1 Answer

My brother PE-400 sewing quit sewing


i had the same problem and realized i was using the wrong kind of bobbin. there are specific ones for an embroidery machine and specific ones for a reg. sewing machine. hope this helps

Jan 31, 2009 | Brother PE-150V Computerized Sewing...

1 Answer

My brother PE-400 sewing quit sewing


The "race" on your machine needs adjusting. Remove the bobbin cover, bobbin, & case. What you have left is the race, it moves when you turn the large wheel on the top right of machine. The needle also moves up and down. There is a hook on the race that catches the needle thread. Try moving the race to the line up with the needle. It may take a couple of trys but it should do the trick. Also clean any threads that may be caught on or arround the race. Hope this helps!

Jan 02, 2009 | Brother Disney PE-400D Computerized Sewing...

1 Answer

I can't seem to ever get the tension right on my "singer simple". no matter what i do, the stiching is a problem. this is my second machine with the same problem, is this a mfr defect or...


Probably operator error. Make sure the machine is threaded right, make sure the bobbin is threaded properly, change the needle.... even though you think the needle is sharp. Make sure you are using the right thread. If you have bargain thread, throw it out. Use Coats & Clark, which is still reasonably priced. My friend has a lower end Singer that was acting up ... loose threads on the bottom of the fabric, which means upper tension .... we did the simple thing of changing the thread. It worked, and the machine is sewing beautifully.

Apr 14, 2008 | Singer 3116 Simple

Not finding what you are looking for?
Brother PE770 Computerized Sewing Machine Logo

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Sewing Machines Experts

Tally Girl
Tally Girl

Level 3 Expert

1122 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18387 Answers

Irene Tulloch

Level 2 Expert

458 Answers

Are you a Brother Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...