Question about Panasonic KX-T7431 Corded Phone

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Second Line will not ring

We have a KX-T7433 and a KX-T7431 phone in our office. We also have two incoming lines. We are trying to program our phones so that when one person is on the KX-T7433 line, and we receive additional calls, they will roll over to be picked up by the KX-T7431 line.

We have been able to roll them over, and we can see the phone "ring" on our 2nd line. However, we cannot program it to be able to actually hear the phone ring.

Consequently, the only way we know the 2nd line is ringing is if we happen to see the light flashing on the 2nd line.

What programming do we need to do to make this 2nd line RING when the first line is busy?

Thanks...

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

pazman
  • 81 Answers

SOURCE: no ringer for incoming call

I have seen this issue before and panasonic knows about it. I would contact them directly.

Posted on Mar 30, 2008

  • 3 Answers

SOURCE: Call forwarding

Hi,

I don't know if you've got this sorted yet or if you're still looking for a solution. If you are still looking, try the following:

From the phone the calls currently ring at, try dialling:

7102, followed by the new extension number you want the calls to ring at. You should hear a confirmation tone and then you should be sorted.

To cancel this and go back to normal, at the original phone dial 7100.

Let me know if this works! :)

Posted on Jun 25, 2008

  • 1 Answer

SOURCE: How do ichange the time on Panasonic KX-T7431??

How do I change the display names for each extention name on my KX-T7431 panasonic corded phone?

Posted on Jul 24, 2008

cnavarro
  • 2460 Answers

SOURCE: Incoming Call not Ringing

Either call line 3 first, or make your phone ring :-)

What might be the easiest is to swap modular plugs in the back room between 2 and 5. That way, you get your old extension back and everything will work as it did.

If you can't do that, then you're going to have to do some system programming to turn on the ringing on your phone. If you have a TA series system, you should be able to do it from either the PC or a phone connected to jack $1. If you have another model, you should have a system manual on how do make programming changes.

Carl

Posted on Sep 04, 2008

cnavarro
  • 2460 Answers

SOURCE: Ring tones on KX-T7433

Wow, this is your lucky day :-)

From each phone, press PROGRAM 99 and the INTERCOM or CO buttons TWICE, then dial 1-8 and STORE. (default is 2). You can now make each line and intercom different, or each phone (up to 8) different. After you finish with each phone, just pick up and drop the handset back into the cradle to end programming.

The feature is called Ringing Tone Selection.

Carl

Posted on Apr 07, 2009

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I have a KX-T7433 and would like to change the number of rings before it goes to voice mail. It is currently set at 4 rings and would like to change it to 6


The KX-T7433 isn't an answering machine. If the voicemails are going to an answering machine you have on the phone line, consult its manual. If the voicemails are going on to your telephone service provider's system, look for instructions in the phonebook, or contact the provider.

If you need a KX-T7433 manual, you may download a copy at Panasonic KX T7433 Phone User Manuals Guides

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Don't see my phone line once someon else picks up a lilne on My Panasonic KX T7433


Start by pressing PROGRAM 99 on the phone and press the line buttons one a t a time. It will tell you what CO(central office) line is assigned to the button.
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Hi: I have a Panasonic KX-T7420 phone. When one of the incoming lines is ringing and I pick up the handset, it picks up the intercom and not the incoming line. Is there a way to get the thing to answer...


There are 2 things that would prevent you from being able to answer a ringing phone by picking up the handset. Your phone has to be ringing, and you need to set preferred line ringing on incoming calls.

The second part is easy. Press PROGRAM 99 and dial 22 STORE on your phone. Now when a call rings on your phone you can pick it up. If you can't, then your phone is not ringing.

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Ring tones on KX-T7433


Wow, this is your lucky day :-)

From each phone, press PROGRAM 99 and the INTERCOM or CO buttons TWICE, then dial 1-8 and STORE. (default is 2). You can now make each line and intercom different, or each phone (up to 8) different. After you finish with each phone, just pick up and drop the handset back into the cradle to end programming.

The feature is called Ringing Tone Selection.

Carl

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We have a panasonic kx-t7431 phone system in our office and want to add 2 more handsets to it. How do we do it


Hello,

Each phone needs it's own set of wires to the main control unit. You cannot use splitters or connect a new jack up to another jack like home phones can. Do not connect your phone directly to the phone company's phone line. It will not work and a ring signal will break your phone.

The phone you have (kx-t7431) can work on one of several different Panasonic phone systems so your first step is finding out which model control unit you have.

Some of the smaller systems you can plug phones directly into them but the larger systems need a phone jack terminated at a punch down block.

Once connected your phone should work with the default settings. If you need it to ring at special times or with special phone lines then you'll have to do some system programming.

If you want to tackle this yourself you will probably need to obtain an "installation & programming" manual for your specific system.

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