Question about SanDisk Electronics - Others

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My sandisk when plugged in light blinks..pc says device installed..then nothing. usually when i go to MY COMPUTER it would show word CRUZER nd then i go ahead and send pictures to it..but this new one

Not much more i can add..when i plug in old sandisk the cruzer emblem pops up and i know its there and ready to do pics this new one doesnt do that. why?

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  • Expert
  • 376 Answers

Is the new drive the same as the old one? Perhaps it needs formatting.

Posted on Jun 22, 2014

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

Ryan5443
  • 336 Answers

SOURCE: i have a 4gb cruzer flash drive and its not working

Okay. Try putting it in on the back of your computer and tell me if it lights up at all, even if it flashes once.

Ryan Frame
Creative Energy Associates Technical Center
Head Technician

Posted on May 12, 2009

  • 76 Answers

SOURCE: My pc doesn't recognize my Cruzer USB 2.0 Flash drive

Try a different USB port, sometimes they can get damaged and stop working. Also, Check out this link and try the options listed there: http://kb.sandisk.com/app/answers/detail/a_id/10/kw/usb%20flash%20drive/r_id/101834

Posted on Sep 15, 2009

bob_computer
  • 3153 Answers

SOURCE: My flash drive wont do anything when i plug it to my computer.

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
 
 
 

Posted on Sep 21, 2009

  • 597 Answers

SOURCE: i have a sandisk cruzer, led continuously lights

I"ve seen a couple of these do this and the flash disc is broken and not working. Probably nothing you can do to fix it.

Posted on Sep 30, 2009

Testimonial: "do you have any idea what could have caused this? for one minute it was working, then it's broke.. :("

  • 7993 Answers

SOURCE: unknown device

Hello,
Plug it through different USB ports, even a USB Hub, or on a different computer. Sometimes rebooting solves the problem. I suspect it is a USB problem, especially on laptops with a small number of USB ports.
I have given mine up as dead several times, but it always comes back up gain.
Hope it helps.

Posted on Nov 14, 2009

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Check ur usb port with other devices.It they were not working properly,
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Hello

If the computer recognize that there is a device plugged into the system, then just try to plug the flashdrive into another port at the back of your case.

If the computer does not recognize that there is a device plugged in, there is a problem with your flash drive. It still gets power from the computer(Bliking light), but there is no data transfer between computer and flash drive.

If it is still under warrenty, send the flash in for repairs(presuming that your USB ports work), otherwise try and see if it works on a other computer. If it does, the the problem is with the USB ports on your computer. I really hope this can be of help.

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and also get it replace if under warranty

thanks and regards
kindly rate this solution

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I have a sandisk cruzer, led continuously lights


I"ve seen a couple of these do this and the flash disc is broken and not working. Probably nothing you can do to fix it.

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Strange... Vista does seem to have a problem with everything Sandisk...

Anyway, this should be all you need:

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