Question about HP LaserJet M5035 MFP Printer

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HP Laserjet m5035 blue line when colour scanning to email

Blue line through scans to email/network from adf only, when scanned in colour. Doesn't happen on flatbed, and doesn't happen when doing am adf scan in black and white. Any ideas?

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  • 317 Answers

Try checking for debris or other on the ADF itself and below on the prism. The ADF cover glass could be spotless, but if there is a speck on the prism itself, this could cause the actual prism to send a line while scanning.

Posted on Dec 30, 2013

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Posted on Jan 02, 2017

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SOURCE: HP LaserJet 3030 Message: Scanning error cannot connect

I had the same problem on XP and Vista and it turns out that if your don't have the HP Toolbox Running/starting up with pc this caused my problem. Once I lunched it to startup with I am able to scan using the Scan To Button on my Scanner.
-Cepedare

Posted on Dec 20, 2008

  • 141 Answers

SOURCE: Lines on copy/scan/fax

You have something on your "scanner glass", the narrow piece of glass that the scanner "looks" through during adf use. Get some window cleaner or rubbing alcohol and clean it with a damp cloth. Often, it's correction fluid (Liquid Paper). A little dot is all it takes because the paper is traveling across the dot, effectively drawing a line down the length of the page.

Posted on Aug 04, 2009

  • 1 Answer

SOURCE: HP Digital Sender 9250C Color Scan Problem

We purchased 2 HP scanners 9250C and have the same issue. Send it back to HP, they make some correction for firmware, after 1 day, everything is ok.

Posted on Apr 09, 2011

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1 Answer

Laserjet m5035 line when colour scanning


Check to see if not only the ADF is spotless, but the prism below it. If there is something stuck there you could see it.

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Hi,

Lets check whether windows detects your scanner

Right click My Computer > Manage > Device Manager

Under Device Manager check Imaging Devices

If there Double click Imaging Devices and check the device under that. If you find your scanner there .Then the scanner is installed properly

Now Lets try a test scan

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If your windows is vista / win 7 then
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Hope this would work

Please rate me if you are satisfied with my answer

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