Question about HP LaserJet M5035 MFP Printer
Blue line through scans to email/network from adf only, when scanned in colour. Doesn't happen on flatbed, and doesn't happen when doing am adf scan in black and white. Any ideas?
Try checking for debris or other on the ADF itself and below on the prism. The ADF cover glass could be spotless, but if there is a speck on the prism itself, this could cause the actual prism to send a line while scanning.
Posted on Dec 30, 2013
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Posted on Jan 02, 2017
I had the same problem on XP and Vista and it turns out that if your don't have the HP Toolbox Running/starting up with pc this caused my problem. Once I lunched it to startup with I am able to scan using the Scan To Button on my Scanner.
Posted on Dec 20, 2008
SOURCE: Lines on copy/scan/fax
You have something on your "scanner glass", the narrow piece of glass that the scanner "looks" through during adf use. Get some window cleaner or rubbing alcohol and clean it with a damp cloth. Often, it's correction fluid (Liquid Paper). A little dot is all it takes because the paper is traveling across the dot, effectively drawing a line down the length of the page.
Posted on Aug 04, 2009
We purchased 2 HP scanners 9250C and have the same issue. Send it back to HP, they make some correction for firmware, after 1 day, everything is ok.
Posted on Apr 09, 2011
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