Question about Lexmark X3550 Printer

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Changed Black cartridge and it wont print

It is still saying that the cartridge is missing

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  • 70 Answers

You want to make sure that there are no pins on the carriage that are bent, missing, or otherwise altered.

 

Check the cartridge, look at the contact points checking for areas where it looks as though there is no contact taking place.

Posted on Oct 19, 2007

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Aug 8, 2012 - 10 posts I recently changed my ink cartridges ( colors and black) and now it says that the ... why does my printer say ink cartridge missing or damaged? ... cartridge from Office max and it still has the message and I am unable to print. ... Remove the cartridge and take a close look at the tiny circuit card on the section ...

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I have changed out my black ink cartridge and now it says Attention: Print head loose, missing or not installed correctly.


Had exactly the same issue - working fine until ink cartridge changed (kodak for kodak - not a copy). Then can only get 'print head error message'.
Multiple attempts to remove and re-install, power on/off etc. but can't shift the error message. New print head more expensive than a new printer!

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1 Answer

I have just changed the black ink cartridge for my printer and every time it asks me to align the cartridges, it only works when I have the black one in there but doesn't work when they're both in...


  • Your model requires both cartridges at all times. Empty cartridge needs to be replaced to continue printing - this includes the color cartridge for black only jobs.
  • Make sure you are inserting the correct version of cartridges for your model. (32/34 black & 33/35 color).
  • Try to re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

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I have an HP 4600 and I recently changed the Black Cartridge and printed less than 10 documents and now it states toner is not seated or catridge is missing and it wont print at all. It will state...


Reinstall the old cartrige that you were replacing and see if it is recognized. If it is then the problem is your new cartridge not the printer. Take the new cartridge back to vendor and get them to replace it, which they should do if they are reputable.

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1 Answer

Black wont print. Changed to new cartridge, nothing


Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

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I changed ink cartridge and now nothing is printing


Did you pull the plastic tab off the ink cartridge?

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My colour cartridge ran out on my Z2390 and I replaced just the black cartridge now it wont print as it says I need to replace the color one


Lexmark used remote access to sort the problem. Although I altered the setting on the print page to black and white it was defaulting back to the original settings. They changed this through my computer and the print settings ans now all is ok.

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Printer wont print black.already replaced with new ink but still wont print black


did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.

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1 Answer

I keep getting cartridge error or it prints a blank page. There is no tape on the cartridge and they are installed properly. It prints sometimes but not all the time Printer keeps saying cartridge error


This has been just happening with me aswell - I just changed the colour cartridge with the black cartridge ran out but i kept it in as it told me to place one in. Trying to print out but black ink wont come - just blank pages - surely the colour cartridge can make black? However, if you have the colour cartridge and are on microsoft word or similar, change the colour of the writing to dark navy and it will print out documents.

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