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Hp compaq 6720s display problems. The laptop is powered up the Power LED & Wifi LED are on and the fan board is rolling but no activity on the screen and it has been changed same result. What can i do?

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Common problem with those laptops is that the graphics chip over heats and causes the solder points to crack thus giving a blank screen.

It is as a result of Compaq/HP trying to save a few pennys and using a cheap method of attaching the chip. It is possible to fix it temporary but it would only last a few weeks before it goes again.

Posted on Dec 30, 2013


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Posted on Jan 02, 2017

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SOURCE: my laptop is hp compaq

1) First check the Display to make sure this isn't the problem.

Laptop on shine a flashlight at the LCD screen, and various angles.
Do you see faint images?

Do you have a VGA monitor available? (Also referred to as a CRT. Resembles a small TV)
If so, laptop off plug the VGA monitor into the VGA connector on the Left side of the laptop.
(Typical VGA connector, )

Turn the VGA monitor on, and let it power up. Once the VGA monitor is powered up turn the laptop on.
Is there a display on the VGA monitor?

If not press and hold down on the Fn key, then tap the F4 key.
This action should toggle your display over to an external monitor.

Yes? You have a display on the external (VGA) monitor?

Then you have a problem with the Backlight, or the Inverter.

An LCD screen cannot produce enough light by itself. It needs an additional light source.
A Backlight is used as an additional light source.

A Backlight is a CCFL.
Cold Cathode Fluorescent Lamp.
Similar to Fluorescent lighting used in homes, and businesses, but on a MUCH smaller scale.
(Typical size is 3 to 5 inches long, and half the diameter of a No.2 pencil.
A Backlight is located within the metal framework holding the LCD layers together, and is on one edge of those layers. {An LCD screen is composed of layers)

An Inverter is used to provide power from the laptop for the LCD screen, and the Backlight.
90 percent of the time the problem is the Inverter.

An Inverter is a small circuit board located within the Display Assembly. Behind the Bezel of the Display Assembly, and located usually at the bottom of the LCD screen.
(The Bezel is the thin plastic frame that surrounds the LCD screen in the front)

Typical example of an Inverter for an HP Compaq 6735S,

The Display Assembly needs to be removed from the laptop, in order to remove the Bezel, and gain access to the Inverter.
Pictorial guide of how to remove the Display Assembly,

Follow Steps 1 through 7.

This pictorial guide shows how to remove the Bezel. The guide is for replacing a webcam module.
Disregard removing the webcam module, and follow the other steps.

2) If NO display is shown on the external monitor you have a graphic chipset problem.
This requires replacement of the motherboard.

Chip and Chipset are slang terms to mean I.C.
Integrated Circuit.

The graphics chip is mounted to the motherboard with a BGA surface mount. (Ball Grid Array)
Having the chip removed and replaced is more expensive than replacing the motherboard.

This is the download page for the Service Manual (Free) from HP Support,

Under the heading > Service and maintenance information, click on the file name,

HP Compaq 6730S and 6735S Notebook PC - Maintenance and Service Guide.

This is a PDF file.
Usually takes 2 to 5 seconds to see the first page come up, and additional time for the file to fully download.
Suggest you let the file download all the way before looking through it.


Posted on Dec 04, 2010

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SOURCE: help with power on password on HP Compaq 6720s ??

take the laptop to the service guy near you, and clear the cmos setting

Posted on Oct 04, 2008

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SOURCE: How do you reset the power on password on a Compaq

You need to take out the RTC battery. First, unplug the computer, next remove the large battery, finally do the following

1. Prepare the computer for disassembly (above)
2. Remove the memory/Mini PCI module compartment cover
3. Remove the Mini PCI communications module
4. Remove the RTC battery from the socket on the
system board.
5. Removing the RTC Battery for 10 minutes
Reverse the above procedure to install an RTC battery.

Removing the RTC battery resets the BIOS which resets the password.

Posted on Aug 04, 2010

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