Question about Xerox Phaser 8560MFP/SN - 30 PPM Multifunction Color Solid Ink Printer Fax Machine, 8560-MFPSN, 8560-SN MFP

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07,010.43:20915 Printer message -> power down errors - head not parked. This systemis not ready to be moved in order to ship the system, the shut down for moving procedures must be fellowed

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07 errors are usually a bad Process Drive Motor 005K12670, which is in the front right. Its big bundle of white gears get chewed up, usually due to cracked camshafts 020K14800 or 008K02160.

Afterward, there are important alignments, like latching the printhead in the disengaged position and timing the Process Drive.

Sometimes the screws strip out the chassis, and then you need to repair the mounts using a kit 655N00426.

Good luck.

Whit -- Item, Inc
07,010.43:20915 - 256eae19-7e69-4c07-abbc-fe9ed4c5bfb3.png

Posted on Jan 13, 2014


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017


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Hi, 1) Power off the Printer.
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If Print Head is replaced without updating firmware, the machine will go into error. In order to bypass this error, CITS (800-423-2366), will ship the L-Printer Service tool CD upon request. This tool will override the error code and allow you to update firmware with the new Print Head.

Regards, polysandy

Apr 19, 2010 | Canon imagePROGRAF W6400 InkJet Printer

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Printer is on but will not print. Brother HL-2140 laser printer. The print log status reads = Error - Sent to printer.

Hello ,

First, please make sure there is no error message displayed on the LCD screen of the printer

Now we will check the status of your printer in the printers menu in the control panel.
The printer’s status should be set to “ready”
If the printer is “paused” simply clear the print queue, right click on the printer and select “resume printing”.

If the printer says “offline”, follow these steps.
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Your printer status should be back to ready now and you are able to print.



Mar 29, 2010 | Brother HL 2140 Laser Printer

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Red warning lights remain on.....

Ink and paper light on : head carriage error/general error. Head can't move extremely to right : head carriage blocked or CR motor error. Turn of printer, unlock head carriage lock. Move head left and back to right (to parking position). Is it move freely?

Jun 16, 2009 | Epson Stylus Photo R200 InkJet Printer

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Printer wont turn on

for that problem may the printerhead have a problem may be your printerhead is overheated thats why you can't finish prinnting, try to pull out or remove the printer head and try to power on the printer if the printer is responced and power up again thats the time to change your printer head......

May 04, 2009 | Canon imagePROGRAF W6400 InkJet Printer

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I have a Lexmark T632 that is used very often. Constantly printing over 1000 pages daily and I always get the error message Print head Error 934 - Lost Lock condition but once I shut down the printer and...

These error codes indicate a problem with the mirror motor circuit in
the printhead assembly or the mirror motor cable to the system board
cable or system board assembly. Check the continuity of the mirror
motor cable connected to J5 on the system board. If incorrect,
replace the cable. The voltage at J5-7 measures approximately
+24 V dc. If incorrect, replace the system board. If correct, replace
the FRUs in the following order:
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Dec 10, 2008 | Lexmark T632 Laser Printer

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Alps MD 5000

When you moved, did you secure the print head and remove the ink cartrdiges? A Changer Error message is bad. Check the changer for any broken or bent parts.

Sep 06, 2008 | Alps MD 1000 Thermal Printer

1 Answer

Alps MD 5000

Did you pack the printer correctly before moving? When you got the printer, it would have had a packing piece preventing any carriage movement. If you did not put this in place before packing the printer for the move, you have most likely damaged the printer beyond repair.

May 22, 2008 | Alps MD 5000 Thermal Printer

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HP Photosmart D7460 problem

*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.


May 15, 2008 | HP Photosmart D7460 Printer

1 Answer

Error message 07,010.43:41188

That error message means that the print head is not moving properly from the home park position to the print position.
Here are the mose likely possibilities.
1 Ink has spilled out and into the stainless steel block that the print head pivot shaft goes through. With the covers off looking from the front it is on lower left about mid machine, about 1 inch square. Would most likely have yellow ink in it.
2. You had a power failure or unpluged the machine without powering it down properly and the Print head wiper is tacked to the print head not allowing it to move.
3. One of the cables that are connected to the print head are keeping it from moving properly.
4 The Media motor gears are out of timing. That is not very likely though.
Also, to prevent this, you need to be sure the machine is level front to back and side to side.
I have seen one print head defective leaking ink into the bottom of the machine making a huge mess.
But that code is definatly related to the print head not being able to pivot freely.

Jan 17, 2008 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox 8400 dp

It means the printhead is stuck in the tilt position by the tilt arms. If the process motor gearbox is out of sync, it'll cause this error. Steps to resolve: Reboot the printer. Verify the lock arms rotate correctly. Check for spilled ink around the printhead (did you move it without waiting for it to cool down?) Check the process motor gears for damage. Make sure they're aligned and homed correctly. Repeat for process gear box, process shaft, and drive module shaft. Verify the headtilt gear will engage. From there, run the Tilt Axis Drive test, Process Motor test, Head Maintenance Clutch test (replace clutch if failed), and Wiper drive test (replace wiper drive system if failed)

Aug 16, 2007 | Xerox Phaser 8400DP Thermal Printer

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