Question about Nextbook Premium Series Next7P12

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Can't connect it to computer via usb

Hi there - my nextbook 7p12 won't connect to computer via USB? HELP!? I've tried all I know to get it done. Can you help me please? USB is fine and not damaged, other USB cords also used in port and they all work when plugged in. Does not seem to want to bring anything up or recognise new hardware being plugged in. Can you help me if possible.

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