Question about Canon NP 6551 Black and White Copier

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Error code E20 in Canon NP 6241 copier

The above code appears after the machine is ready or after taking a single copy. Once the error comes , we have to reset the error and after resetting and switching on the machine, the same code appears. Kindly advice

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Check this code - does it read E020 ? if so this is usually a result of toner starvation possibly caused by a faulty toner sensor in dev or hopper unit.I have also found the toner hopper supply motor can fail with the same result. In either case it is an engineers job to rectify. Good luck !

Posted on May 19, 2009

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Posted on Jan 02, 2017

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E020 is verry wide meaning error code, only that I can help you,without seeing the machine, is service manual.Write on emma.servis@gmail.com

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