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Can't Send Email on iphone




By pirc on Oct 18, 2007

" "
I set up an email account in my iphone for my work account, which is on an exchange server. I can read and receive emails perfectly fine, but when I attempt to send one, I receive an error message saying 'outgoing server unable to connect to xxx.xxxxxxxxx.net'. (x's are my outgoing server's information). I am using the same information my IT guy gave me, and it works on his iPhone. I have no idea what to do.
Comments:

Oct 24, 2007

- OK, I figured out how to fix it. Just had to talk to my IT guy, who set up a proper SMTP account for me. 

Nov 08, 2007

- My guy just had to go into the email settings (I didn't have access to them) to allow my exchange server to have the ability to be used on mobile devices. It was a really easy fix, but the problem was soo frustrating.

Same Problem

Sep 22, 2009

-   I can't seem to set up my outgoing mail server on the i phone it keeps telling me I have the incorrect username or pasword despite me using the one that they gave me.-   steve362

Apr 23, 2009

-   When I attempt to send an email, I receive an error message saying 'outgoing server unable to connect to "my outgoing server" -   jannachimeli

Apr 22, 2009

-   Can you please help?I have an Iphone. I can receive and read e-mails from my yahoo account, but I cannot send anything. The message my phone always gives is:
Cannot send mail: An error occurred while delivering this message.
-   Lucaluba

Mar 22, 2009

-   well i could send e-mail from my i phone but i just can't received theme for one reason or a other.......-   Guest

Feb 07, 2009

-   I am having the same problem.-   lexlady

Best Solution

posted on Nov 10, 2008
Helpful)

gtob33

Rank: Apprentice 
Rating: 93%, 31 votes
Here's what worked for me - I filled in the optional user name and password fields in the smtp settings and switched SSL off.
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Solution #2

posted on Jan 28, 2008
Helpful)

glj38

Rank: Apprentice 
Rating: 93%, 15 votes
I wanted to use my AOL account on my iPhone. I've the same problem as the other users - I can't send e-mail with my iPhone via my AOL account. The handset has limited settings to alter - how can I use the phone?! I don't have access to I.T. experts - that's why I chose the iPhone for my mobile AOL mail. This is a serious problem in my opinion. Apple appear to have misrepresented the iPhone as being both easy to use and suitable for AOL mail users.
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Solution #3

posted on Mar 04, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
My experience is that this is an Exchange server issue with the way the SMTP connector authenticates the iPhone users credentials. Try changing the SMTP connectors authentication from "Windows Authentication" to "Password sent in clear text" (make sure to stop and start the SMTP connector) -- no changes are necessary on the iPhone.

Solution #4

posted on Jan 16, 2008
Helpful)

tHole88

Rank: Apprentice 
Rating: 88%, 15 votes
I had the same problem. I had to add /exchange to the end of my server name (mail.server.com/exchange) then it worked perfectly. You also need to make sure that your smtp port on the exchange server matches the iphone's smtp port and that your firewall won't block it.
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Solution #5

posted on Jul 09, 2008
Helpful)

Shaolin1977

Rank: Apprentice 
Rating: 88%, 6 votes
I have tried all of these tsuggestions. Unfortunately none of them have helpen. My settings are correct, i tried /exchange, i did it all and nothing. I am on the road ALOT and my business will suffer for this.
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Solution #6

posted on Aug 25, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Try to turn off the Wifi connection and just send the email under EDGE. It is the only thing that has worked for me. But this is pretty stupid work around.

Solution #7

posted on May 20, 2008
Helpful)

MaximkA_XXX

Rank: Apprentice 
Rating: 83%, 2 votes
I had gmail email and it was a problem with outgoing mails but then I found SMTP.com and now it's cool! Works very good
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Solution #8

posted on Dec 28, 2007
Somewhat Helpful)

macsblow

Rank: Apprentice 
Rating: 82%, 8 votes
i was having the same problem with the yahoo small business account.  You have to set it up as IMAP, not POP, to see all the folders.  However, I have not been able to find that info on the yahoo site.  So, if you don't care about seeing all your storage folders, you have to set it up as a "other account."  Do NOT select "YahooMail" as your service.  Set it up as a POP account, turn ON SSL for outgoing mail, smtp.bizmail.yahoo.com at port 465, but turn it OFF for incoming mail using pop.bizmail.yahoo.com.  Again, you won't see your storage folders with this as it has to be set up as IMAP. 
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Solution #9

posted on May 22, 2008
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
/exchange worked for me too!! Finally an answer, thanks!!

Solution #10

posted on Dec 14, 2008
Very Helpful)

igna_ciol

Rank: Apprentice 
Rating: 100%, 1 votes
I have the same problem, i fix that, first turn off sync Mail accounts in iTunes and remove the mail accounts in the iphone, then with openss from my windows WinSCP set permissions /var/mobile/Library in the folder "Mail" to 777, now itunes can sync yours mail accounts, then go to iPhone open icon Settings into then go to "Mail, Contacts, Calandars" option and go Accounts "xxxx" -> SMTP here set the username and password for ur account and delete other SMTP Servers and if you have another account with other server you just add.
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Solution #11

posted on Sep 08, 2009
Helpful)

flashx

Rank: Apprentice 
Rating: 92%, 3 votes
Settings > Mail, Contacts, Calendars > (select your email account) SMTP > (Click on Primary server) > Make sure your Username and password are entered here.
try that. ;)
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2 people thought this was helpful

Solution #12

posted on Aug 07, 2009
Somewhat Helpful)

jemaal

Rank: Master 
Rating: 77%, 44 votes
FIND YOUR SOLUTION FROM APLLE.

HERE IS YOUR SOLUTION

www.apple.com/iphone/prob237ji32/solution

Thanks

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Solution #13

posted on May 13, 2009
Somewhat Helpful)

asgder

Rank: Master 
Rating: 77%, 36 votes
Hi,
Problem with Apple iPhone? Most of the iPhone problem is Unlocking problem.
If you want to unlock your iPhone now you must Click Here.

If you have any other problem with your iPhone you can try the site by Click Here. May the site can help you.

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Solution #14

posted on Nov 16, 2008
Somewhat Helpful)

cabbie91

Rank: Apprentice 
Rating: 75%, 1 votes
help
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Solution #15

posted on Sep 25, 2008
Somewhat Helpful)

sunormoon2u

Rank: Apprentice 
Rating: 75%, 1 votes
this problem cannot sent email one or more receipient invalid
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Solution #16

posted on Mar 04, 2008
Somewhat Helpful)

eamb

Rank: Apprentice 
Rating: 75%, 1 votes
It's been my experience that this is an Exchange server issue with the way the iPhone sends Windows users information. If you can access the Exchange server -- When I had this issue I tried changing the SMTP connectors Authentication settings from Windows Authentication to Clear Text Passwords and was done with this problem.
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Solution #17

posted on Oct 29, 2009
Not Rated)

Etheremail

Rank: Apprentice 
Rating: 0%, 0 votes
I had the same problem with AOL iphone. I am a Mac User. I went to my account settings in Entourage (Outlook), accessed the account, clicked Advanced Options and checked the SSL box and changed the SMTP Authentication Box from Receiving Mail Server to User a/c and Password. You need to check the box allowing Mac Keychain to access always. I was asked for one confirmation on the computer when I sent a test message and since then it sends automatically as before and I can now send from the phone when not in wireless range.
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37 Other Users Have The Same Problem - Continued

Comment by sendless, posted on Jan 18, 2009

tried everything, but just cannot get it to send emails!! help!

Comment by Kipany, posted on Dec 27, 2008

cannot get mail...connection to the server "imap.aol.com" failed

Comment by Guest, posted on Nov 25, 2008

can receive email, but cannot send (SMTP POP3 account) email

Comment by Guest, posted on Nov 19, 2008

cannot send email from my iphone..i try to set my smtp but its not working..

Comment by im_fat2, posted on Oct 09, 2008

cant send emails from my new iphone!

Comment by Guest, posted on Aug 31, 2008

can recieve email cannot send email from my iphone

Comment by hilba, posted on Aug 27, 2008

my error message says that the recipient address is invalid, but this is not the case. It says this when I reply and try to send it to myself...I can receive no problem, just can't send. I too am using a server.

Comment by topchefcia, posted on Aug 24, 2008

when i try to send an email from my iphone it says i have to set up a proper smtp account but i checked that and i still cant find the problem

Comment by Guest, posted on Aug 16, 2008

can send out going mail

Comment by marieluce, posted on Aug 08, 2008

I can receive email but not able to sent it from iphon G3.
Outgoing Mail Server
SMTP : Yahoo!SMTP Server is on
What should I do ?
Thanks.

Comment by Shaolin1977, posted on Jul 09, 2008

I set up my iphone to be used with my business. It worked for about two days then all of a sudden i got the message "cannot connect to outgoing server" I was no longer able to send email, but i could recieve. My hosting service was not able to help me. My other accounts work fine i.e. gmail, yahoo. This is very frustrating. I need it to do my business.

Comment by Guest, posted on Jun 24, 2008

Having the same problem... going to ask IT to check into your solution.

Comment by Guest, posted on Jun 11, 2008

can't send and received an email of my iphone

Comment by mevernon, posted on May 31, 2008

Can receive e-mail from my aol account fine but can't sent them. Keep getting the same message smtp.aol.com failed no matter what port I change it to. It worked for sending one e-mail when I first set it up then stopped and hasn't worked since!!

Comment by nhawaii, posted on May 01, 2008

can't send pictures from iphone. tried to send to different addresses. What smtp do I set up with my email settings?

Comment by Guest, posted on Apr 08, 2008

same

Comment by momma197904, posted on Mar 10, 2008

i somehow cant send emails but i can recieve also with my photos can i send with text also when i get pictures mailed to me through text i have to go to viewmymessages.com and somehow i am having trouble with that can somebody help me please

Comment by yogadeb, posted on Mar 10, 2008

I took the free trial to send and receive on mac. com on Iphone. The free trial ended without my upgrading so it ceased to work. I then paid for the service and set up a mac.com account. I still can't send or receive e-mails. What else do I need to do?

Comment by finardelfin, posted on Feb 28, 2008

yeah, I acctually work for o2 and have a customer with the same problem.. what i need to no is who would be the IT guy I need to speak to?

Comment by Guest, posted on Feb 22, 2008

Mine said the connection to the outgoing server xxxx failed

Comment by rogz9, posted on Jan 07, 2008

I have the same problems. I sent out 2 emails, then it stopped working. I am getting the same error message as everyone else.

Did anyone find the solution to this problem? Please help

Comment by KendraNVL, posted on Jan 02, 2008

I am having the same issue with ATT's bizmail

incoming SSL turned off 110
outgoing SSL turned on 465

The initial test email received and sent fine, now it doesnt work~

Comment by Guest, posted on Dec 23, 2007

same problem. Can receive but can't send on AOL. Smtp failed

Comment by Guest, posted on Dec 23, 2007

I am unable to send email from my iphone

Comment by Guest, posted on Dec 21, 2007

I can't send mail to aol with my Iphone. It says the connection to the out going server smtp.aol.com failed.What can i do about this???

Comment by Guest, posted on Dec 14, 2007

I'm having the same problem of sending out my email. Please help.

Comment by DU12, posted on Dec 11, 2007

I have a Yahoo ssmall buisness account email and can not get my iphone to receive send or folders at all . so far i have set up with pop.bizmail.yahoo.com as incoming server and smtp.bizmail.yahoo.com as outgoing. PLEASE HELP !

Comment by paison, posted on Nov 25, 2007

I have tried everything, including using the AT&T outgoing mail server on my Iphone, and I cannot send email. I was able to send 2 test messages when I first set up, but it stopped working. HELP.

Comment by slickrick617, posted on Nov 22, 2007

i have the same problem but I use webmail as my outgoing server...anyone know what I can do?

Comment by tmain, posted on Nov 15, 2007

Do you know how your IT guy made that change?

Comment by reva28, posted on Nov 07, 2007

What was the SMTP info that you got? I'm having the same problems

Comment by larrysauer, posted on Nov 05, 2007

I set up an email account in my iphone for my work account, which is on an exchange server. I can read and receive emails perfectly fine, but when I attempt to send one, I receive an error message saying 'outgoing server unable to connect to xxx.xxxxxxxxx.net'. (x's are my outgoing server's information).

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