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Can't Send Email on iphone

I set up an email account in my iphone for my work account, which is on an exchange server. I can read and receive emails perfectly fine, but when I attempt to send one, I receive an error message saying 'outgoing server unable to connect to xxx.xxxxxxxxx.net'. (x's are my outgoing server's information). I am using the same information my IT guy gave me, and it works on his iPhone. I have no idea what to do.

Posted by avatar on Oct 18, 2007

    • By avatarJonathan Pirc Oct 24, 2007

    • OK, I figured out how to fix it. Just had to talk to my IT guy, who set up a proper SMTP account for me. 

    • By avatarJonathan Pirc Nov 08, 2007

    • My guy just had to go into the email settings (I didn't have access to them) to allow my exchange server to have the ability to be used on mobile devices. It was a really easy fix, but the problem was soo frustrating.

    • By avatarsteve362 Sep 22, 2009

    • I can't seem to set up my outgoing mail server on the i phone it keeps telling me I have the incorrect username or pasword despite me using the one that they gave me.

    • By avatarjannachimeli Apr 23, 2009

    • When I attempt to send an email, I receive an
      error message saying 'outgoing server unable to connect to
      "my outgoing server"

    • By avatarLucaluba Apr 22, 2009

    • Can you please help?I have an Iphone. I can receive and read e-mails from my yahoo account, but I cannot send anything. The message my phone always gives is:
      Cannot send mail: An error occurred while delivering this message.

    • By avatarGuest Mar 22, 2009

    • well i could send e-mail from my i phone but i just can't received theme for one reason or a other.......

    • By avatarlexlady Feb 07, 2009

    • I am having the same problem.

    • By avatarsendless Jan 18, 2009

    • tried everything, but just cannot get it to send emails!! help!

    • By avatarKipany Dec 27, 2008

    • cannot get mail...connection to the server "imap.aol.com" failed

    • By avatarGuest Nov 25, 2008

    • can receive email, but cannot send (SMTP POP3 account) email

    • By avatarGuest Nov 19, 2008

    • cannot send email from my iphone..i try to set my smtp but its not working..

    • By avatarim_fat2 Oct 09, 2008

    • cant send emails from my new iphone!

    • By avatarGuest Aug 31, 2008

    • can recieve email cannot send email from my iphone

    • By avatarhilba Aug 27, 2008

    • my error message says that the recipient address is invalid, but this is not the case. It says this when I reply and try to send it to myself...I can receive no problem, just can't send. I too am using a server.

    • By avatartopchefcia Aug 24, 2008

    • when i try to send an email from my iphone it says i have to set up a proper smtp account but i checked that and i still cant find the problem

    • By avatarGuest Aug 16, 2008

    • can send out going mail

    • By avatarmarieluce Aug 08, 2008

    • I can receive email but not able to sent it from iphon G3.

      Outgoing Mail Server

      SMTP : Yahoo!SMTP Server is on

      What should I do ?

      Thanks.

    • By avatarShaolin1977 Jul 09, 2008

    • I set up my iphone to be used with my business. It worked for about two days then all of a sudden i got the message "cannot connect to outgoing server" I was no longer able to send email, but i could recieve. My hosting service was not able to help me. My other accounts work fine i.e. gmail, yahoo. This is very frustrating. I need it to do my business.

    • By avatarGuest Jun 24, 2008

    • Having the same problem... going to ask IT to check into your solution.

    • By avatarGuest Jun 11, 2008

    • can't send and received an email of my iphone



    • By avatarmevernon May 31, 2008

    • Can receive e-mail from my aol account fine but can't sent them. Keep getting the same message smtp.aol.com failed no matter what port I change it to. It worked for sending one e-mail when I first set it up then stopped and hasn't worked since!!

    • By avatarnhawaii May 01, 2008

    • can't send pictures from iphone. tried to send to different addresses. What smtp do I set up with my email settings?

    • By avatarGuest Apr 08, 2008

    • same

    • By avatarmomma197904 Mar 10, 2008

    • i somehow cant send emails but i can recieve also with my photos can i send with text also when i get pictures mailed to me through text i have to go to viewmymessages.com and somehow i am having trouble with that can somebody help me please

    • By avataryogadeb Mar 10, 2008

    • I took the free trial to send and receive on mac. com on Iphone. The free trial ended without my upgrading so it ceased to work. I then paid for the service and set up a mac.com account. I still can't send or receive e-mails. What else do I need to do?

    • By avatarfinardelfin Feb 28, 2008

    • yeah, I acctually work for o2 and have a customer with the same problem.. what i need to no is who would be the IT guy I need to speak to?

    • By avatarGuest Feb 22, 2008

    • Mine said the connection to the outgoing server xxxx failed

    • By avatarrogz9 Jan 07, 2008

    • I have the same problems. I sent out 2 emails, then it stopped working. I am getting the same error message as everyone else.



      Did anyone find the solution to this problem? Please help

    • By avatarKendraNVL Jan 02, 2008

    • I am having the same issue with ATT's bizmail



      incoming SSL turned off 110

      outgoing SSL turned on 465



      The initial test email received and sent fine, now it doesnt work~

    • By avatarGuest Dec 23, 2007

    • same problem. Can receive but can't send on AOL. Smtp failed

    • By avatarGuest Dec 23, 2007

    • I am unable to send email from my iphone

    • By avatarGuest Dec 21, 2007

    • I can't send mail to aol with my Iphone. It says the connection to the out going server smtp.aol.com failed.What can i do about this???

    • By avatarGuest Dec 14, 2007

    • I'm having the same problem of sending out my email. Please help.

    • By avatarDU12 Dec 11, 2007

    • I have a Yahoo ssmall buisness account email and can not get my iphone to receive send or folders at all . so far i have set up with pop.bizmail.yahoo.com as incoming server and smtp.bizmail.yahoo.com as outgoing. PLEASE HELP !

    • By avatarpaison Nov 25, 2007

    • I have tried everything, including using the AT&T outgoing mail server on my Iphone, and I cannot send email. I was able to send 2 test messages when I first set up, but it stopped working. HELP.

    • By avatarslickrick617 Nov 22, 2007

    • i have the same problem but I use webmail as my outgoing server...anyone know what I can do?

    • By avatartmain Nov 15, 2007

    • Do you know how your IT guy made that change?

    • By avatarreva28 Nov 07, 2007

    • What was the SMTP info that you got? I'm having the same problems

    • By avatarlarrysauer Nov 05, 2007

    • I set up an email account in my iphone for my work account, which is on an exchange server.
      I can read and receive emails perfectly fine, but when I attempt to
      send one, I receive an error message saying 'outgoing server unable to
      connect to xxx.xxxxxxxxx.net'. (x's are my outgoing server's
      information).

Solutions (23)

Best Solution

Here's what worked for me - I filled in the optional user name and password fields in the smtp settings and switched SSL off.

  • By Author imagegtob33 Nov 10, 2008

Settings > Mail, Contacts, Calendars > (select your email account) SMTP > (Click on Primary server) > Make sure your Username and password are entered here.
try that. ;)

  • By Author imageflashx Sep 08, 2009

I had the same problem. I had to add /exchange to the end of my server name (mail.server.com/exchange) then it worked perfectly. You also need to make sure that your smtp port on the exchange server matches the iphone's smtp port and that your firewall won't block it.

  • By Author imagetHole88 Jan 16, 2008

    • By avatarLouie587 Apr 08, 2011

    • Thank you SOOO much! That just worked for me too :)

i was having the same problem with the yahoo small business account.  You have to set it up as IMAP, not POP, to see all the folders.  However, I have not been able to find that info on the yahoo site.  So, if you don't care about seeing all your storage folders, you have to set it up as a "other account."  Do NOT select "YahooMail" as your service.  Set it up as a POP account, turn ON SSL for outgoing mail, smtp.bizmail.yahoo.com at port 465, but turn it OFF for incoming mail using pop.bizmail.yahoo.com.  Again, you won't see your storage folders with this as it has to be set up as IMAP. 

I wanted to use my AOL account on my iPhone. I've the same problem as the other users - I can't send e-mail with my iPhone via my AOL account. The handset has limited settings to alter - how can I use the phone?! I don't have access to I.T. experts - that's why I chose the iPhone for my mobile AOL mail. This is a serious problem in my opinion. Apple appear to have misrepresented the iPhone as being both easy to use and suitable for AOL mail users.

  • By Author imageglj38 Jan 28, 2008

I had the same problem and all I had to do was change the password in the SMTP box.
I previously had a password problem with my Hotmail where some body had hacked in so I changed the password on the acc but it didnt change it at the SMPT box.

    • By avatarkristins29 Oct 21, 2011

    • thank you so very much! this one actually worked and was quite easy to do!

Under settings for your outgoing mailserver SMTP choose "MD5 Challenge-Response" approvel instead of "Password"

I had the same problem.I deleted my email account then instal it again and now its working.

I have the same problem, i fix that, first turn off sync Mail accounts in iTunes and remove the mail accounts in the iphone, then with openss from my windows WinSCP set permissions /var/mobile/Library in the folder "Mail" to 777, now itunes can sync yours mail accounts, then go to iPhone open icon Settings into then go to "Mail, Contacts, Calandars" option and go Accounts "xxxx" -> SMTP here set the username and password for ur account and delete other SMTP Servers and if you have another account with other server you just add.

I have tried all of these tsuggestions. Unfortunately none of them have helpen. My settings are correct, i tried /exchange, i did it all and nothing. I am on the road ALOT and my business will suffer for this.

I have an email account that makes me change my password periodically. I not only had to change the password in the main email settings screen but I also had to change it in the SMTP settings screen. That should fix it.

I had the same problem with AOL iphone. I am a Mac User. I went to my account settings in Entourage (Outlook), accessed the account, clicked Advanced Options and checked the SSL box and changed the SMTP Authentication Box from Receiving Mail Server to User a/c and Password. You need to check the box allowing Mac Keychain to access always. I was asked for one confirmation on the computer when I sent a test message and since then it sends automatically as before and I can now send from the phone when not in wireless range.

I had gmail email and it was a problem with outgoing mails but then I found SMTP.com and now it's cool! Works very good

this problem cannot sent email one or more receipient invalid

It's been my experience that this is an Exchange server issue with the way the iPhone sends Windows users information. If you can access the Exchange server -- When I had this issue I tried changing the SMTP connectors Authentication settings from Windows Authentication to Clear Text Passwords and was done with this problem.

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Thanks

  • By Author imagejemaal Aug 07, 2009

help

Try to turn off the Wifi connection and just send the email under EDGE. It is the only thing that has worked for me. But this is pretty stupid work around.

  • By Author imageGuest Aug 25, 2008

/exchange worked for me too!! Finally an answer, thanks!!

  • By Author imageGuest May 22, 2008

My experience is that this is an Exchange server issue with the way the SMTP connector authenticates the iPhone users credentials. Try changing the SMTP connectors authentication from "Windows Authentication" to "Password sent in clear text" (make sure to stop and start the SMTP connector) -- no changes are necessary on the iPhone.

  • By Author imageGuest Mar 04, 2008

This seems to be harder to get working on the latest phone. On the 4S I setup two accounts - both of them are normal pop3/smtp setups. I had to turn off SSL for both but one account I had to have NO USERNAME and NO PASSWORD which displays a "optional" greyed out in the user and password fields of the SMTP setup. The other account which happened to be a Comcast account FYI needed the username and password as well as SSL off. Both were set to port 587. Any other setups including the default one and the imported on (from my old 3GS backup failed to send mail from either account). This does seem like a frustrating setup and way too touchy for anyone but an advanced user. Not being able to send mail from a new phone is a big deal.

I have had the same problems with sending emails from the Iphone.
"Recipient rejected by server"

Check your settings and make sure that the username and password information is filled for both incoming and outgoing mails. Once the account has been verified you should be able to send emails with no problems. Worked for me any way

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