Question about Onkyo Audio Players & Recorders

1 Answer

I have a onkyo 7.1 av reciver modle HT-R560 It was working great but now all of a sudden the sound is out everything else seems to be on hdmi video but no sound at all even on fm all speakers work great.Took it to a local repair shop here in the philippines one said he thinks it is the pre amp from the volume control. but said he couldnt fix it. so now im asking for some help on solving this problem any sugstion thanks

Posted by Anonymous on

1 Answer

  • Official Brand Answer
  • 333 Answers

Hello, I am sorry about your issue. Please send your serial number to askonkyo@us.onkyo.com and I will check on your options. Thank you Onkyo USA

Posted on Jul 05, 2017

6 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Onkyo HT-SR750

Check out Onkyo's website: The HT-SR 800 description says "a separate audio connection is necessary" Maybe it is true for the --750 too.

Posted on Jan 03, 2008

  • 1 Answer

SOURCE: new home theater setup- no signal at tv using onkyo tx=sr605

This might somewhat help. Today I went back .. I went HDMI out of the Cable box and DVD player into 2 of the TVs HDMI ins. The digital audio out from each, straight to the receiver and things are working ok. All speakers are working OK. Sound isnt as loud or crisp but unfortunately I found no other solution.

Posted on Jan 06, 2009

  • 1 Answer

SOURCE: I have an Onkyo HT-R560 AV Receiver. My HDMI

My HT-R560 receiver just did the exact same thing... Frustrating. I haven't had it for much more than a year. Any advice?

Posted on Sep 28, 2010

  • 1 Answer

SOURCE: I have a n onkyo

Your sound might not be working because the HDMI and optical audio inputs might not be working.

I made the mistake of buying the Onkyo HT-560 and in less than two years all of the HDMI video inputs started intermittently breaking. Sometimes when you selected the channel both the image and the sound would not come though.

Also the rear speakers stopped working from time to time and I have to run the setup again to get them to turn back on.

I am not sure that Onkyo was ready to introduce this technology, it has been a nightmare and my stereo is going to cost almost as much as I bought it for to fix it.

Oh and there customer service was no help, they just told to bring it to an "authorized service center for repair". They had also had no idea where there was one in my city it took them a day to get back to me.

The Onkyo HT-S5100 looks almost identical to the HT-560 not sure if they are different in anyway.

Stay away from Onkyo in the future! I know I will.

Posted on Oct 19, 2010

michael_obar
  • 1 Answer

SOURCE: Onkyo remote code for Insignia Blu-Ray?

Insignia may not have a code for your remote, BUT your Onkyo remote can learn the button functions directly from your Insignia remote. It is much more tedious because you have to "teach" each button one at a time. However, it is actually quite easy.

Posted on Feb 16, 2013

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My onkyo HT-HT-R590 not working properly. . only indicates lights hdmi thru and green light hdmi


Hi Madhu, I am a bit confused with your questions. If this has not been resolved for you please give us a call at 800-229-1687 as our Product Support Team is ready to assist 24/7, Thanks, JT

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No Audio in HDMI THRU Onkyo HT-R380 Receiver


Hello, I am sorry about your issue. I suggest that you contact us at 800-229-1687 option #3 so that we can troubleshoot with you. Thank you, Onkyo USA

Mar 03, 2017 | Onkyo HT-S3300 Theater System

1 Answer

I have a n onkyo av reciever ht-r560 only the front 3 speakers go on when im using it i know the rest work and are plugged in correctly because the volume tester outputs sound through it. Is there an on...


Your sound might not be working because the HDMI and optical audio inputs might not be working.

I made the mistake of buying the Onkyo HT-560 and in less than two years all of the HDMI video inputs started intermittently breaking. Sometimes when you selected the channel both the image and the sound would not come though.

Also the rear speakers stopped working from time to time and I have to run the setup again to get them to turn back on.

I am not sure that Onkyo was ready to introduce this technology, it has been a nightmare and my stereo is going to cost almost as much as I bought it for to fix it.

Oh and there customer service was no help, they just told to bring it to an "authorized service center for repair". They had also had no idea where there was one in my city it took them a day to get back to me.

The Onkyo HT-S5100 looks almost identical to the HT-560 not sure if they are different in anyway.

Stay away from Onkyo in the future! I know I will.

Sep 02, 2010 | Onkyo HTR500 Receiver

1 Answer

Why cant I supply my onkyo surround sound system


You need to assign the HDMI input(s) to the functions they represent, using the Front Panel Tuning/Preset control...

If you connect a video component to an HDMI input, you must assign that HDMI Input to an input selector in Setup.
For example, you could assign the “DVD” setting to “IN1”, and assign the
“CBL/SAT” setting to “IN2”.

Likewise if you use digital audio inputs...

Assigning the Digital Input
If there’s no sound, press the [DIGITAL INPUT] button repeatedly until sound is heard. The digital input is now properly assigned.
If you connect your DVD player to the AV receiver’s COAXIAL 1 DIGITAL IN, and your cable/satellite receiver
to the COAXIAL 2 DIGITAL IN, as shown, it’s not necessary
to assign the digital input.

Feb 12, 2010 | Onkyo HT-S5100 Theater System

1 Answer

No audio from my PS3 through the Onkyo 5100 7.1


if you are using an HDMI cable dont expect sound to come out (even thought HDMI carries both audio and video) the onkyo HT-s5100's Receiver is the HT-r560. the 500 models of the onkyo receiver does not allow HDMI to carry both audio and video. it only allows the video signal to pass to the receiver.

if youre using optical for audio w/c is what you need then these are the steps you need to follow.
*first make sure that the optical connections are ok at the back of the receiver.
*make sure that your DIGITAL INPUT is set to either OPT1 or OPT2 whichever optical input you used to connect the optical cable.
*then go to your PS# settings : go to sound settings / audio moutput settings/ select digital out (optical).

then enjoy.....ü

Jan 27, 2009 | Onkyo HT-S5100 Theater System

1 Answer

No sound with ps3, connected to a 7.1 av receiver & projection tv


Hi...the HT-R800 Home Theater system has the HT-R550 receiver which could only carry Video via HDMI. you would need to connect a separate audio cale(Optical Audio Cable) to be able to get audio out of the PS3 to the receiver. Once you have hooked up an Optical Audio Cable you would need to go in the PS3 setup and putin Bitstream and Optical in the Audio Setup menu.

Jan 10, 2009 | Onkyo HT-SR800 System

1 Answer

Onkyo HT-SR750


Check out Onkyo's website: The HT-SR 800 description says "a separate audio connection is necessary" Maybe it is true for the --750 too.

Jan 01, 2008 | Onkyo TX-SR605 Receiver

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