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Reboot the HH,restart the HH and follow the follwing steps Press Menu,Select Clock-press menu-select alert type as tone-select the tone from the given list and save it.Check whether if you are able to listen to the tone.
Disable the old alarm and create a new alarm and see if you get the same result. For example if Alarm1 is the one not working, make an Alarm3 with the same setup. I had a similar problem with my Samsung phone. Alarm1 stopped allowing me the ability to snooze. I created a new alarm in a new slot and it is working fine.
You should just be able to go into your alarm settings and turn off the set alarm times. UNLESS you have it set up to ring at intervals of 5 minutes, 10 minutes etc. If you cannot turn it off after checking the alarm settings, it may be malfunctioning and you will need to contact customer service, or take your phone to your local store.
A) The simplest method is to call your carrier and request a longer ring time, up to 30 seconds.
B) If you have a GSM based phone, some have had success by dialing this number from your phone: **61*XXXXXXXXXXX**30#
Replace XXXXXXXXXXX with the number of your carrier voice mail
center (find it by looking at your Phone Dialer > Options >
VoiceMail > Access Number. Put your access number in place of the Xs
For example, the T-Mobile voice mail access number is 18056377243, and thus the string to dial would be **61*18056377243**30#
Replace the 30 at the end of the string with your desired seconds. For most carriers, 30 seconds is the longest allowed.
NOTE: Has been reported this doesn't work for Rogers (8700r) . 6/17/2005. Morser