Question about Philips HTS-6500/37 System

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Philips HTS6510- Content cannot be displayed (Non HDCP Compliant)

My system has worked perfectly until now. Even when i don't put in a disc or usb after 10 seconds the screen goes fuzzy, if i change the channel to HDMI 2 then wait then put it back to HDMI 1 it comes back to normal then goes fuzzy after the same period of time. When you play a dvd by repeatedly changing channels when it gets to the menu screen of the film a blue box appears and says The content cannot be displayed as the device connected is non-HDCP compliant, Please Help

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  • Joey77 Dec 11, 2007

    My system seems works fine now after a little play around with the cables i switched it off then unplugged and changed the HDMI cable and its worked fine so it must be the cable. Try this and it should work Captain !

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Hi Joey,
This is the my second HTS6510. I sent the first one back in August as it would not play the disc nor eject it and I'd only just got it. The replacement has worked well until recently when virtually the same problem you are experiencing happened to mine without "the contents cannot be displayed" bit. It corrected itself but did the same thing tonight and this time it sometimes displays the "content cannot be displayed" bit. I think it is the HDMI out connection that is at fault. Could be that it cannot cope with the sound, but I'm a long way from knowing how these things work. If you come back on site and know the answer please share it with me. I will be getting onto the seller in the morning as it's still under manufacturers warranty.
Cheers.

Posted on Dec 11, 2007

  • captainBligh Dec 11, 2007

    Hi Joey,

    That's good to hear! This morning, I was about to call the seller and decided to have another try. Same thing happened, the blue screen and "no disc" came on and then the screen turned to fuzz. I left the player on and never touched the stand-by button which always removes the white light and puts the machine, as it should, into standby. Instead I used the tv remote and turned off the tv, at the same time it caused the player to go into standby. I then turned on the tv again, pressed the on button of the player, did the usual with the AV on the tv's remote and Bob's your uncle the screen displayed the usual blue screenl and never went into fuzz-mode. I inserted a dvd and it's back in business. Glad I never called the seller as a visit from the repair man, here in the UK, would have been costly if it was just a matter of using the controls properly. Anyway glad we are sorted. Have a Happy Christmas and don't watch too many movies, your eyes will go square. Actually the HTS6510, for the money £240.00 (or $480) is quite a delight to watch movies on but I might get myself something a bit more pricey next time.

    Cheers,

    CaptainBligh.

  • nickabyrd Oct 25, 2010

    Your problem is a product of HDMI technology, not the player itself. When HDMI cables are plugged into powered equipment, any loose dust can be attracted to the cord or port (like during the initially plug-in or during trouble shooting). This causes interruptions in video and audio. The dust can even interrupt signal entirely, which might cause a 'no signal' warning or a 'Not HD compliant' signal.

    To resolve this issue, unplug TV and DVD player. Then, unplug the HDMI cable to both, wait ten seconds. Replug HDMI, wait ten seconds. Unplug HDMI, wait ten seconds. Replug HDMI, wait ten seconds. Then plug the power in to the TV and DVD player again. It should work. This troubleshooting technique is called 'hot plugging.' Almost any upconverting DVD player might require it.

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dvi_hdmi.gif

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