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HP 2015n only prints after power cycle

I have HP LaserJet 2015n that will only print after a power cycle. The jobs send to the printer as normal, but the printer does nothing. When the printer is then turned off and on the previously sent jobs print out. The printer is connect to the network via a computer. This problem occurs no matter what computer I print from.

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  • jimbob8472 May 19, 2009

    Yes it is

  • jimbob8472 May 19, 2009

    I have done this, but the issue still occurs

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    On your Printer's Properties>Advanced tab is the selection made to spool and begin printing immediately?


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Try to connect the printer to a computer independently from the network just to make sure if the problem lies with the network or printer.

Posted on May 19, 2009

  • Kaviraj Ramputty May 19, 2009

    have you tried removing the drivers and then reinstalling again


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Memory low message on hp laserjet pro 200

see HP LaserJet Pro Printers Memory is Low message displayed on the control...

HP LaserJet Pro Printers - 'Memory is Low' message displayed on the control panel HP LaserJet Pro - Troubleshoot 20.xx (memory failure) and 21.xx (print failure) error messages (ID: emr_na-c05049204)
HP Customer Support page and ensure the printer is running the latest available firmware. Print a Configuration Report from the control panel of the printer to check the installed firmware version.
  • If the printer supports expandable memory, you can install additional memory in the form of a DIMM. Check the printer's User Guide to see if it supports additional memory.
  • Break complex print jobs into smaller jobs that contain fewer pages.
  • If the printer is an MFP, delete stored faxes to increase available memory. Go to this document for instructions: HP LaserJet Pro MFP - Delete faxes from memory (ID: emr_na-c03264743)
  • Power cycle the printer to delete stored fonts or macros. It is possible to download fonts or macros in a way that power cycling the printer will not delete them; see Appendix A - Memory Allocation.
  • Changing some software and/or print driver settings might result in a less complex print job.
  • Use a different print driver. For example, a PostScript print driver will typically result in a more complex print file. If possible, try sending the file with a PCL6 or UPD printer driver.
  • Adobe PDF files can sometimes be very complex. Go to this document if printing PDF files is slow or resulting in memory out messages: HP LaserJet - Print job is slow or hangs in the print queue when printing Adobe PDF files (ID: emr_na-c04071740)
  • If the printer is connected via a network, try sending the file connected by USB cable only. This will eliminate possible network issues that are taking printer memory.
  • Appendix A
    Memory Allocation Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off.
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    • Mark resources as permanent only when it is absolutely necessary that they remain in memory while the product is turned on.
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    Is it just one job that causes the error or is it everything that you print
    How much memory is in your printer?

    If you don't know, print a config page.

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    My printer hp laserjet 2015n get hangs frequently, at the same point of time i have to restart the printer and then it starts working..

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    Thank you for contacting FixYa with your printer inquiry.

    The LJ4015 Series printers are the latest upgrade of HP's most reliable LJ4000 series printer. . 49.xx errors are usually firmware, formatter, or sometimes print-job related.

    The first step in troubleshooting this error is to isolate the printer from any computer source - disconnect from any I/O ports, Network/USB etc... Power cycle the printer. Does the error still report? If NO then an application may be causing the error, try to isolate the file causing the problem. Clear any pending print jobs. If YES then Firmware/Formatter most are the problem. The newest firmware is version 04.046.2A released in early September.

    Critical Firmware Error.

    Causes are invalid print commands, corrupt data, invalid operations or even a bad formatter.Power cycle the printer. Press STOP to clear the print job from memory.

    Power cycle again. Try printing something from a different software program. If it works, print the job that failed before. If it still fails, repeat the power cycling again and then print something using the failing program but a different file. If it works the file that failed before is corrupt.

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    If the machine still comes back to the 49 error after the reset the formatter will need to be replaced. Formatter Part Number - CB438-67901 for HP LaserJet P4015x (HP CB511A)

    Hope this helps. Please keep us updated and remember to rate this answer.


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