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This state can be reached in the following circumstances:
Paper tray is empty
Misfeed from tray
Verify that the print cartridge is present and that the print-cartridge door is closed correctly.
Verify that media is present in the input tray.
Clear any jams and perform paper-path functional checks.
To reset the printer after a jam, press the Go button.
You might need to clear the error manually, and press the Go button or close the top cover.
clean the rubber rollers of the printer and try to print. if it is still having the same problem. reset the printer by unplugging the power cord of the printer while its turn on. then plug the power cord back in. once the printer is on press and hold the power/on button and the size button. when the on button is flashing then release the buttons and try to print again
If paper jam light is solid or printer shows paper out light solid all the time,
Then try these suggeted steps:
Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly. If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer. Switch off the printer press and hold down the go button and switch the printer on keep holding down go button till the time three lights lit up on control panel, as soon as three lights lits up release the go button and let the printer initialise of it s own. If that doesn't fix than Formatter Board of the printer is faulty.
Logic: If there is no paper jam and printer rep[orts the jam means either any of the sensors is not aligned correctly and reporting the jam or formatter Board(Motherboard) of the printer is faulty and showing incorrect display.
Thanks and Regards