Question about Cross Infoguard Shredder SX102M

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Infoguard SX100M unit is jammed - Cross Infoguard Shredder SX102M

Posted by Anonymous on

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: Infoguard SX100M unit will not shred. Green light comes on.

I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

Anyways, I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Posted on Mar 28, 2009

  • 1 Answer

SOURCE: Infoguard SX100M Shredder - motor on but not feeding paper

I have a SX100M and it runs in reverse but not in forward. I went to used it one day and it didn't work. I don't see anything jammed in it. I bought it 3 years ago but it has hardly been used. Can it be fixed

Posted on Jun 25, 2010

walesarumi
  • 6993 Answers

SOURCE: infoguard-10 sx100m motor runs, sounds like

Hello,

When motor is running, look to see if the cutters are turning. The cutters can be seen by looking into the throat of the shredder. If the cutters aren't moving, the gears may have been stripped and shredder needs to be repaired or replaced.

Good luck...

Posted on Apr 15, 2011

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2 Answers

I dont have the original bin for an Infoguard SX100M. It runs if I hold it and push in the red button with a screwdriver. When I try to load the paper, the shredder doesnt grab it. Any fixes?


I can't imagine holding the red bin interlock button depressed with a screwdriver every time I wanted to shred something but hey, whatever works!

Your shredder does not grab the paper because an internal "page in" sensor is damaged, defective, or blocked by shredded residue.

Aug 10, 2016 | Shredder Office Equipment & Supplies

2 Answers

It jammed and it wont turn on? please help


If you did not turn unit off right away after it jammed it is possible that you may have burned out the motor.

Remove the paper jam and see what happens.

Oct 08, 2015 | Cross Infoguard Shredder SX102M

1 Answer

Infoguard sx100m


I don't own this shredder, but most are built with similarities. Usually there is a micro-switch that's used to detect a piece of paper being inserted. Should this switch get jambed, it will continue to "sense" paper being inserted and continue to run.
As I said, I don't know this shredder, but it would be reasonable to assume that someone will need to open the shredder and clean (or replace) the switch.
As a possibility, I think I would try using one of those 3M Dust Remover can's of compressed air and see it you can dislodge any paper or paper dust around the switch by blowing through the paper entry opening. (Will need to look into the opening to see where the switch is located. Usually near the center.)
Otherwise need to have a technician come out.

Aug 28, 2014 | Industrial Paper Shredders Office...

1 Answer

Infoguard-10 sx100m motor runs, sounds like gears are turning , goes both forward and reverse. i cleaned all of the teeth, looks clean, but won't accept paper. i am handicapped and am having a hard time...


Hello,

When motor is running, look to see if the cutters are turning. The cutters can be seen by looking into the throat of the shredder. If the cutters aren't moving, the gears may have been stripped and shredder needs to be repaired or replaced.

Good luck...

Apr 15, 2011 | Cross Infoguard Shredder SX102M

1 Answer

Shredder flap has fallen off -- company no longer makes part


Those plastic tabs are so pesky. They always break.

You can try taking some wire, perhaps an old coat hanger, and cutting 2 lengths of 4-6" each. Then attach the wire pieces in place of where the tabs were using heavy tape, which should allow enough flexibility to get the new tabs back in the holes.

If the tabs were bigger/thicker than the coat hanger wire, go to the hardware store (Lowes, Home Depot, Ace, etc.) and ask to see the metal rods. Then just pick a piece of the right thickness and they'll probably even cut it for you with their chain cutting tool.

Mar 24, 2009 | Cross Infoguard Shredder SX102M

2 Answers

Infoguard SX100M unit will not shred. Green light comes on.


I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

Anyways, I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Jan 10, 2009 | Cross Infoguard Shredder SX102M

1 Answer

Infoguard SX100M Shredder - motor on but not feeding paper


I have a SX100M and it runs in reverse but not in forward. I went to used it one day and it didn't work. I don't see anything jammed in it. I bought it 3 years ago but it has hardly been used. Can it be fixed

Nov 19, 2008 | Cross Infoguard Shredder SX102M

7 Answers

Shredder won't shred any more.


I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Mar 27, 2008 | Office Equipment & Supplies

2 Answers

Infoguard shredder jam


When you set it to reverse, it Should propel the paper back out the top, where it's jammed. If it does not, remove power to the unit, and get ready for the long laborious process of removing the jam with a pair of tweezers. A hazard of paper shredders, maintenance can be a bit on the silly side.

Jun 03, 2007 | Shredder 1052 (Cross-Cut)

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