When I turn on the hoover it sounds like it is sucking up bits of stone for a moment then the noise stops and it sound like it should. The brush part is spinning but there is a definate loss of suction.
Any ideas what the problem may be, we have replaced the brush and the belt.
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Sounds like a blockage. I have a DC14 and I have never had this problem. You can easily remove the wand from the flexible hose and the flexible hose from the machine to check for a blockage. Don't allow paper or larger items to go into the machine, especially the wand, pick it up by hand first. Find the online manual here: http://www.analogstereo.com/dyson_vacuum_owners_manual.htm
High pitched sound is often caused by air leaks in air ducts. This will also cause hoover loosing sucking power and slightly overheating.
If the hoover is overheating a lot, then noise can also come from the motor. In that case the part must be rplaced.
Try replacing the cone filter, the secondary filter, and the insulation at the top of the machine. If that does not fix the problem, then the hoover must be taken apart to clean or repair the air duct.
Front of the unit, black switch that is pressed by this plastic protrusion from hose coupling has two parts. It is because ANY generation Kirby has speeds - HIGH for vacuuming with hose and LOW for using it with nozzle. Looks like the switch went bad (Switch HERE)
We have instructions for replacing it too. The "funny noise" with hose throws me off a bit though. Check if there is nothing in the hose (put a nickle through it).
The machine does not actually suck the suds up.
Basically the machine lays the foam down which then crystalises and absorbs the dirt in the process.
Once this has had around - 4-5 hours to dry then you vacuum up as normal taking the crystalised dirt away.
You should really use the Genuine Kirby product as it's very good but you can also you any other DRY FOAM shampoo.
Hope this helps
hi, I used to sell these, and can tell you that they are not designed to suck up the water. They are made to put a limited amount down and then the brushroll scrubs it. Then it drys and ideally you would vacuum up the dried residue that is left.
I own one myself, and admittedly the shampooer is not as good as the ones that steam clean and suck it up, but it does ok.
The longer you sit in one area, the more water is going to go down, so keep it moving. And remember that it is going mostly at the middle of the unit, so it's good to overlap a bit. If you have troubled stains, I can suggest spraying some type of cleaner on it and going over it with the brushroll--like windex. My buddy also used to sell them, and that worked for him.