Question about Refrigerators

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I CHANGED THE FILTER AND SET THE SETTINGS AND IT BEGAN TO WORK A FEW HOURS LATER THE DISPLAY WAS SHOWING ER NOW THE REFRIG. IS NOT COLD AND THE FREEZER IS NOT WORKING AND THE ICEMAKER IS NOT WORKING ALL IN ALL THE REFRIG. IS NOT IN WORKING COND. I HAVE A KENMORE ELITE MODEL795.7756*,7757* WITH BOTTOM FREEZER

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  • lpestes May 20, 2009

    because I already called for service but they cannot come out for one week. in the mean time i'm having to throw out everything in my refrig and in my freezer it is going to be very costly



    tyhankyou anyway

  • Anonymous May 21, 2009

    THANKYOU FOR THE ADVICE I ONLY HAVE ONE QUESTION ,WHO OR WHAT IS LG.? I'M SORRY I DON'T KNOW OR EVEN HAVE A NUMBER . THANKYOU

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  • Master
  • 864 Answers

If this is the Kenmore french door model with bottom freezer and ice and water in the door made by LG it could be that the mother board has failed.  Call for service and hope that warranty is still in effect.

Posted on May 20, 2009

  • John Morganti May 20, 2009

    About your comment concerning loss of food.  Here is what I did for the week or so it took to get my fridge fixed. My freezer was not broken so the frozen food was OK.  I bought a small under counter sized fridge for $150 to keep basics cold.  Since my repair was under warranty I called LG and complained about the time it took to fix and the loss of food.  They sent me a check for $150 automatically.  So in my case the cost of the small fridge was covered.  You do not have to buy a fridge, just call LG and make a stink about the lost food.  Tell them how much it was worth and see what you can get.  I think $150 is their standard response to this action.  Good luck.

  • John Morganti May 21, 2009

    In answer to Guest who asked about LG:


    LG Electronics



    For Audio/Video/TV, Computer Products, Home AppliancesU.S.A. Corporate Headquarters
    1000 Sylvan Avenue 
    Englewood Cliffs, NJ 07632
    Toll Free: (800) 243-0000 
    www.lg.com

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Posted on Jan 02, 2017

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