First I would attempt to reset the iPod. If that fails you should restore using iTunes. And last but not least, if that fails you will need to replace the headphone port. Below is a step by step on all three trouble shooting options. Let me know if there is any issue at all in resolving this situation :)
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
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How to restore iPod
(ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.
The 4 possible restore options are:
Restore Option
1: Restore - Restores with same iPod Software version already on iPod.
Restore Option
2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option
3: Use Newest Version - Restores with the latest iPod Software available.
Restore Option
4: Restore and Update - Restores with the latest iPod Software available.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.
When this stage is completed,
iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display.
It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.
Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to
name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
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Top Case Removal Begin by using a flat tool to separate the white plastic front case from the silver backcase. You will need to stick your flat tool into the crevice, work it down into the crevice,and then pry up so that the casing separates. Apply enough pressure so that your flat tooldoes not slip and scratch your iPod!Continue separating the casing by gently prying up all the way around the unit. It shouldbe much easier to pry the casing apart after you get the initial corner started.
With the casing separated, grasp the top half (the part with the front bezel) and flip it over. Note that there is an orange cable in the top left corner that connects the iPodlogic board to the headphone ports. If you gently grasp the cable and pull, it will slide out of its connector on the headphone port module board.
Comments:
May 19, 2009
- Also you can purchase iPod parts for a fair price from www.ifixit.com
and can view free iPod repair videos at www.fixyouripod.weebly.com
:)May 20, 2009
- I have done some more research on this issue and I have found that with the iPod nano second gen, the headphone port is part of the logic board. This part is replaceable as well, however it is a little more costly. On the page I found the part available it is $79.95 for the part. Below is the URL to the page I found it on.
http://www.ifixit.com/iPod-Parts/iPod-Nano-Gen-2-2-GB-Logic-Board/IF199-004
The tools that you need are different as well. I posted the URL to the ones I found below like before
http://www.rapidrepair.com/shop/1073-deluxe-tool-kit.html
Step 1
Gather the needed tools. Copy an paste the URL below in your Browser window to view the needed items and purchase them if you wish. :)
http://www.rapidrepair.com/shop/1073-deluxe-tool-kit.html
Step 2
You need to remove the bottom bezel 1st. Take a flat head or safe open case tool and slide it in the crack of the bottom. Be careful not to pry to hard or you will break the bezel where the dock port hole is. This bottom piece is held on with mild adhesive.
Step 3
Once the bottom panel is removed, take your + driver and remove the 2 visible screws.
Step 4
There is one other screw that is hidden under the headphone jack. You will not be able to remove the bottom metal dock bezel until this hidden screw is removed. Take the flathead and pull the headphone jack out very slowly & carefully.
Step 5
Once the jack is out of the shell you will see the hidden screw. Make sure not to pull the jack out too far as it is still connected to the mainboard and clickwheel inside.
Step 6
Pic of headphone jack pulled out a little.
Step 6
Closer shot of Step 7 hidden screw.
Step 7
Remove the last screw in order to get the metal dock bezel out.
Step 8
Lift the metal dock bezel out so we can remove the clickwheel/headphone jack plug from the mainboard inside.
Step 9
Using a small razor or flathead you will see the plug on the inside bottom of the nano. Lift the plug up from the board very carefully. Now we will be able to push the contents of the nano up through the top after we complete step 11.
Step 10
We need to remove the top panel from the nano. Insert safe open case tool as in step 2. Make sure to insert tool closer to the side (not in the middle). you risk breaking the hold switch assembly if you jab the tool too far into the center. the top panel is held on with mild adhesive.
Step 11
Remove the 2 screws on the sides. Do NOT pull on the top hold switch assembly as it is attached to the board inside. This top metal bezel will come out when we push from the bottom up in step 12.
Step 12
Carefully take a flathead driver and insert inside the bottom of the unit (dock port). I like to rest the flat head on the metal side of the dock port. carefully push up until you feel the guts inside push through the top.
Step 13
We now have the internal components removed from the nano shell. The clickwheel is held in with stronger adhesive and we do not recommend removing unless you have the right tools to do so. The plastic screen window is also difficult to remove. We will have a replacement window available on Nano parts pages.
Step 14
Remove the LCD screen. This may be tricky to accomplish so be careful! The screen is attached to the inside metal frame bezel on 3 sides with mild adhesive. Carefully lift up a little on the screen side where the clip is on the front of the board. You may need to insert the razor blade between the back of the screen and the metal bezel to remove the adhesive which is keeping the screen in place. So go all around the screen and remove the back of the screen from the bezel. The only place you will need to run the blade is: right side, top side, and left side. Don't worry if the back white square comes of the back of the screen. You can tape this back on and the screen should be fine.
Step 15
After you have the screen pushed forward you can remove the LCD screen clip.
Step 16
Take your finger nail or flathead and lift up carefully on the black clip side.
Step 17
you can now remove the 2nd generation nano LCD screen.
Step 18
Back side of nano 2nd generation mainboard (logic board).
Step 19
Now we need to remove the battery. this step is not necessary if you plan to use the factory battery. If you want to upgrade your battery then you need to de-solder the old battery and solder a new one back in.
Step 20
Pull back on the metal frame bezel and pull forward on the battery at the same time. the battery is held on the metal frame with mild adhesive.
Step 21
Once the battery is removed from the frame we can de-solder it from the board.
Step 22
Warm up your soldering iron and remove the 3 points holding the battery on. you may need to scrape the connecting insulation of the contact points to remove all the solder and to make sure we have clean points to install the new battery.
Step 23
Grab the solder iron and insert in most comfortable hand ;)
Step 24
Easily lift up on the metal frame and un-stick it from the mainboard. We can now remove the battery.
Step 25
shows 3 battery contact points.
Step 26
From top to bottom: White, Red, Black. this is the order to solder the new battery wires on the board.
We are all done, just go backwards to reassemble.
May 20, 2009
- I found a Site that sells the headphone jack for the iPod nano second generation 2GB model and it's only $0.99!!!!!!!!!!!!!!!!!!!!
Here is the URL to the page. Sorry for the mix up. I specialize the the iPod video models. :)
http://www.rapidrepair.com/shop/1126-headphone-jack-module.html
Expert
