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How to take down a vantage point ptw 13b. I need take down this wall mount and I can't figure out how to get that round cap off the top

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Posted on Jan 02, 2017

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SOURCE: How do I mount my bath boutique vantage mirror

There should be a back plate on the base that attaches to the wall...use some wall anchors if your not screwing the plate into a stud. The base should then attach to the back plate with 2 screws i imagine.

Posted on Jun 08, 2010

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the 2 mountings have caps on them, pop them off to get to the screws. If the plugs in the wall are busted you can use spring toggle bolts and it will give you a very strong mounting. Just don't over tighten to the point that you damage the wall.

The slide bar may need rubber cleaned since soap scum will make it slippery. Do this while you have the bar off the wall.

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There should be a back plate on the base that attaches to the wall...use some wall anchors if your not screwing the plate into a stud. The base should then attach to the back plate with 2 screws i imagine.

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I had this problem on my 42" Philips LCD. Just got it yesterday and worked fine on the tv stand. As soon as I mounted the TV to the wall via wall mount system, I had the exact same issue you did. Figured it out today.

The wall mount was putting pressure against the center of the back of the tv (tv set had a slightly rounded back plate, and the mount was a flat plate). As soon as I put spacers (part of the wall mount hardware set) between the wall mount braket and the tv so there was no contact except at the mounting holes, the tv worked fine.

My theory is the pressure pushed the tv back plate against some board components which caused them to overheat (no air flow); or put pressure on internal connectors. I dont know.

Hope this helps, may not apply to your situation.

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The screen goes complete blank with sound still on. It takes to shut TV off and power it on right away to get picture back-though the intervals getting shorter down the road . MY Screen goes black and I...


I had this problem on my 42" Philips. Just got it yesterday and worked fine on the tv stand. As soon as I mounted the TV to the wall via wall mount system, I had the exact same issue you did. Figured it out today.

The wall mount was putting pressure against the center of the back of the tv (tv set had a slightly rounded back plate, and the mount was a flat plate). As soon as I put spacers (part of the wall mount hardware set) between the wall mount braket and the tv so there was no contact except at the mounting holes, the tv worked fine.

My theory is the pressure pushed the tv back plate against some board components which caused them to overheat (no air flow); or put pressure on internal connectors. I dont know.

Hope this helps, may not apply to your situation.

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