Question about Samsung Phone PDCSLCD12B

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Samsung DCS system

Hi I have a Samsung DCS-816 system and need to allow one extension to be able to set up a divert fo all calls to an external number.


Can anyone advise how to do this?


I have advised the users to try keying in 601 + number which works on internal extns but doesn't work on an external number prefixing with a 9 for external.


Any advice appreciated.





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  • arlene955 Mar 27, 2009

    I need help also to set up call forward of outside calls to an external number. HELP!

  • Anonymous Mar 14, 2014

    Samsung dcs-816 all trunks out of service



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Hi, try 605 + external number. the attached video off explains forwarding,

Posted on Feb 02, 2011

  • Phone Systems
    Phone Systems Feb 08, 2011

    You need to make sure that the inbound calls are set to ring at an extension and not a group, this acn be done on MMC 714



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