Question about Kenmore Washing Machines
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Posted on Jan 02, 2017
SOURCE: Kenmore washer agitator
You need a agitator repair kit...about 20 bucks plus ship, not a difficult repair.
searspartsdirect.com is down for maint right now however, here is a link get one and a pic to see just what it looks like -->click here<--
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Posted on Feb 08, 2009
If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
and you'll see a list of major sub-components with diagrams and parts.
Look at the section on the Sears site for Agitator, basket and tub.
See the part "Dog, agitator "
Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.
Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.
Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.
Also see the following illustrated description of the above.
Posted on Apr 27, 2010
the agitator dogs are likely broken/stripped.
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Posted on Sep 10, 2010
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