I cannot get my Activities light to go off.

1. Please remove the batteries from your remote
2. Press and hold down the 2 button while connecting the remote to your computer
3. The Harmony Remote LCD screen should display Upgrade Success
4. Please un-plug the remote from your computer and test

Also check for any stuck buttons on the remote. Lastly, try updating your programming through the Harmony software including any firmware updates.
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DigitalPlus!

Hi. I would try reapplying the firmware onto the remote in safe mode. That is the equivilent of resetting the remote. Here's how to do it:

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Launch the Harmony Remote Software, and log in.
3. Click "Downloads" at the top and click "Firmware".
4. Select "Yes", and click NEXT to update the remote.

Have you tried resetting your Logitech Harmony 520 remote by updating your remote's firmware? Firmware replacement fixes several Harmony problems.

To upgrade or reapply the firmware on your Harmony remote:

1. Launch the Harmony remote software and log into your account.
2. Click on the Downloads button at the top-right corner of your screen.
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
4. Once the firmware upgrade is complete, click on the Update Remote button.

I hope that helps.
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HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.

If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Hi. Try doing the following

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.

Hi. Try the following steps to get this fixed.

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.

Now, put the remote back into safe mode, then take the battery out and re-insert it. The calibration screen should come up. Touch the red dots to calibrate the screen.

Hope that helps!
-D

HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.

If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Well, just switch on the light

Hi. You will need to update the firmware.

1. In the software, click "Downloads"
2. Click on "Firmware."
3. Update the remote

That should fix it!

1- Remove the battery from the Harmony Remote for 10 seconds and insert it back in, and test the remote to see if the screen is displayed properly. If this does not fix the issue, please proceed with the following steps.
2- Make sure you have the latest Logitech Harmony Software (version 7.6.0) installed on your computer.
3- Connect your Harmony Remote to the computer. Run the Logitech Harmony Remote software on the computer and Login to your account.
4- Click on the "Downloads" button at the top and select "Firmware"
5- Remote will go through the firmware update, which will put the Harmony Remote back to Factory Default with the most updated firmware. Then software will ask you to select "Yes" to update the remote and click on "Next" to do a remote update, which will take the information on your account with your Devices and Activities and bring them into the Harmony Remote.
6- If this Firmware Update process does not fix the LCD screen issue, try doing a Firmware Update in "Safe Mode". To do this; remove the battery from the remote, press and hold the "Off" button on the top of the Harmony Remote and insert the battery back in to the Harmony Remote. Screen will display "Safe Mode" and then please follow the steps 3 through 5 again.