Question about Motu 2408mk3 Sound Card

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Problem with motu 2408mk3 installation

Despite following the instructions carefully, I still cannot complete the installation of pci 424 card. here is what I do:

According to motu instructions, I install the newest drivers on my computer.

I turn off the computer and install the pci card into usable pci express slot.

I turn on the computer

And here the problem appears - according to MOTU, some kind of installation wizard should appear, but nothing happens. When I try to open some of the installed programs, I get the message 'driver not found'. I have formatted mu computer and the problem remains the same. If u have some suggestions, I will be grateful.

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  • Jaras Oct 23, 2007

    I have already downloaded updated drivers from motu site and it didn't work. I also upgraded drivers for my mobo. None of your suggested solutions worked, but thx for trying. I gave my computer to my friend, who is an IT specialist, hopefully he will work it out. If he find the solution, I will let u know


    Best regards


  • Jaras Oct 25, 2007

    Hello again

    I use PC, Intel 3GHz, with ASUS  mobo. My friend has already found a solution to the problem. It turned out that polish version of XP system is not compatible with MOTU 2408mk3. Also Polish VISTA does not work. However, when he installed English version of Vista, the installation went smoothly from the very beginning to the very end. It is quit e akward, but I dont really care as long as everything is fine:) THX for interest and help anyway, if anyone has similar problem, try suggesting this solution, it might work. Good luck




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Go online and download the latest driver from motu. If youre on an INTEL mac, make sure you get the UNIVERSAL BINARY driver. If not, then reset the card, and launch your audio software, or go to system pref and then SOUND and see if you can select it as a I/O device.

Posted on Oct 23, 2007

  • Keith Seekwhensir
    Keith Seekwhensir Oct 23, 2007

    Installation wizards only happen on pc, what computer and OS are you using.....?


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Yeah, I'm on the same boat. I don't get it. Obviously the people supporting aren't as smart as the people making. Web site sucks. Setup wizaed download link is dead for 2408 mk3. Unbelievable.

Posted on Feb 21, 2010


Im just getting sick of all this crappy support all the time. I own this same device and I'm suffering the same problem. There's nothing wrong with my computer, nor with the audiowire.

I installed my PC, installed the MOTU PCI card software, added the card physically to my system, linked it with my 2408Mk3 device, switched on computer. Drivers for PCI card install correctly (no wizard though like described; manual setup).

When I then open one of the MOTU utilities it doesn't see my 2408MK3. I have it plugged in the correct audiowire port. I tried all other ports aswell, as described with troubleshooting.

This thing just doesn't work at all. Getting sick of it; how hard can it be to make a compatiable device for THAT amount of $$$!?!

Posted on Jul 24, 2008

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