Question about Kenwood DV-2070

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Problem started when the face wouldn't open, although you can hear the motor. I manually opened the face and I could operate the unit that way. It worked for about a day and then the unit stopped reading DVDs. Now it will only play CDs. Any suggestions? I called Kenwood, they want $35 to diagnoise and $60 an hour after that.

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There are 2 seperate issues there, the flap wont open because either a cog has been damaged or if it used a belt it will be broken or worn, I am basing this on the fact that the motor is whirring away. The fact that it doesn't read a DVD but ok with a CD is more likely that the laser assembly may not be focusing properly, a DVD carried more information and it is compacted more than a CD, try cleaning the lens with a cotton bud slightly wet with ethanol, and clean the wormwheel and rod that the laser assembly travel on, try not to touch the assembly with your bare hands as it is electrstatically sensitive, unless you earth yourself. If all that doesn't work there is a chance the laser is wearing....Phil

Posted on May 19, 2009

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